Using a Single Usability Metric (SUM) to Compare the Usability of Competing Products

Jeff Sauro, PhD
July 29, 2005

Sauro, J. & Kindlund E. (2005) “Using a Single Usability Metric (SUM) to Compare the Usability of Competing Products” in Proceeding of the Human Computer Interaction International Conference (HCII 2005), Las Vegas, USA

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