When 100% Really Isn’t 100%: Improving the Accuracy of Small-Sample Estimates of Completion Rates

Lewis, J.R. & Sauro, J. (2006) “When 100% Really Isn’t 100%: Improving the Accuracy of Small-Sample Estimates of Completion Ratesin Journal of Usability Studies Issue 3, Vol. 1, May 2006, pp. 136-150

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