ChatGPT is probably not going to take your UX research job. However, another researcher who can use AI tools such as ChatGPT effectively might. In an earlier article, we explored using ChatGPT-4 to augment researchers’ abilities to sort open-ended comments. We found that the results were comparable to how humans performed, although they had some
Card sorting is a popular method for improving the organization of websites and software. There are several software packages that allow you to conduct card sorting quickly and remotely, including Optimal Workshop. So it shouldn’t be surprising that around half of UX practitioners reported using the method in 2011. We’ll cover Card Sorting in detail
Card sorting is a popular method for understanding the mental model of the user. Instead of organizing a website by some byzantine corporate structure, you base it on how the users think by having them sort items into categories. It’s a method used as often as lab-based usability testing with 52% of practitioners using it
Here are at least 10 things to know about using this popular user research method. Card Sorting involves having users (not designers, developers or VP’s) sort a list of pages or categories together based on their understanding of the structure and relationship.Card sorting is useful for such things as finding out how users would group
