UX Metrics

Course Description

1. Essentials of UX Metrics (50 min)
2. UX-Lite: Evolution of the UX-Lite Part 1 (60 min)
3. UX-Lite: Evolution of the UX-Lite Part 2 (60 min)
4. NPS: Part 1 – Is the NPS a Valid Metric? (60 min)
5. NPS: Part 2 – Is the NPS Scoring Approach Necessary and Reliable? (60 min)
6. NPS: Part 3 – Wording, Points, and Alternatives (60 min)