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Training Format

Welcome to your custom UX Measurement Boot Camp!

UX Measurement Boot Camps have flipped classroom formats, reducing the time spent on live lectures for more dynamic interaction during the scheduled live sessions. Note that this format requires some investment before each day’s course times watching prerequisite videos, taking online quizzes, and completing online exercises.

Given the upcoming holidays and travel, this bootcamp will start with its first live meetings on Tuesday December 16 at 9am (Mountain Time, MT — Intro to the bootcamp), Thursday December 18 at 9am MT (first live training session), and Tuesday December 23 at 9pm MT (second live training session). Live training sessions will resume on January 13 (9pm MT), 15 (9pm MT), and 20 (9am MT), ending on Thursday January 22 (9am MT). These sessions will be scheduled either at 9pm MT or 9am MT (sessions with Jim at 9pm; with Jeff and Jim at 9am). The current times are placeholders so they can be changed if needed.

Between December 23 and January 13, attendees can move ahead through the course material as much as they want. During this time we will be checking your progress through the material. If there are any questions, feel free to email them to us or to post questions in the Salesforce Boot Camp Q&A Google sheet that we have set up for you.

Note in the Training Schedule below, we have identified the specific lessons that are required for the bootcamp. These are selected from various courses so, when a lesson is done, the course serves up the next lesson in the course sequence. For the purpose of the bootcamp, please ignore that and instead start the next lesson in the lesson list in the training schedule. Of course, at any time you can take the additional courses or lessons in which you’re interested — you have access to our entire curriculum for a year.

Training Schedule

(Times are US Mountain Time)

Tuesday: December 16

Live Sessions (9:00 am to 10:00 am MT)

9:00 am – 10:00 am: Intro to the bootcamp including how to register

Before the first training session

Online Content (~6-12 hours to cover videos, quizzes, and exercises before the bootcamp live sessions begin)

Intro to Methods and Metrics (20 min): A brief introduction to UX methods and metrics, with a twist.
Essential UX Methods (50 min): A review of common methods for measuring usability and user experiences, plus guidance on selecting the right UX methods for your needs.
Essential UX Metrics (50 min): A taxonomy of 70 UX metrics including the difference between attitude and action metrics and how to determine the metric you need.
Intro to Data Types (25 min): A tour of different types of data (qualitative vs. quantitative, discrete vs. continuous) and an introduction to levels of measurement.
Measurement Framework Part 1 (55 min): Introduction to a measurement framework based on scientific thinking (hypothesize, operationalize, randomize, analyze, synthesize).
Measurement Framework Part 2 (39 min): Conclusion of the introduction to a measurement framework based on scientific thinking.

Boot Camp Q&A Google sheet — post questions about this content here.

Thursday: December 18 (First training session)

Live Sessions (9:00 am to 10:00 am MT)

9:00 am – 9:45 am: Q&A review of online content
9:45 am – 10:00 am: Project discussion

Online Content (~4-8 hours to cover videos, quizzes, and exercises before the bootcamp resumes next Tuesday)

Benchmarking Part 1 (38 min): Introduction to benchmarking essentials including what is it and why use it, when to use it, what type to use, and defining and getting access to users.
Benchmarking Part 2 (41 min): Additional benchmarking essentials including task definition, metrics selection, measurement precision, and study length.
Confidence Interval Demonstration (12 min): Physical demonstration of the accuracy of confidence intervals.
Confidence Intervals: Intro and Rating Scales (48 min): Introduction to confidence intervals including their three ingredients, a quick stats review, and application to rating scale data.
Confidence Intervals: Binary and Time Data (28 min): Confidence intervals for binary data (e.g., completion rates) and task time data.

Boot Camp Q&A Google sheet — post questions about today’s content here.

Daily Recordings

Video of live session (pw: Salesforce2026)

Tuesday: December 23

Live Sessions (9:00 pm to 10:00 pm MT)

9:00 pm– 9:45 pm: Q&A review of online content
9:45 pm– 10:00 pm: Continue project discussion

Online Content (~4.5-9 hours to cover videos, quizzes, and exercises before the bootcamp resumes Tuesday, January 13)

Hypothesis Testing Demonstration (25 min): Physical demonstration of hypothesis testing.
Hypothesis Testing Intro (36 min): An introduction to the Null Hypothesis Significance Testing (NHST) framework, including discussion of significance levels and difference between statistical and practical significance.
Hypothesis Testing – Conducting Tests (12 min): Considerations when conducting statistical tests (data types and experimental designs).
Power and Sample Size Estimation – Intro and Problem Discovery (39 min): Introduction to three ways to determine the right sample size and discussion of sample sizes for problem discovery, including whether five users are enough and if more severe problems get discovered first.
Power and Sample Estimation – Precision/Estimation (33 min): With a focus on sample sizes for confidence intervals, discusses precision requirements and different methods for different data types (binary vs. continuous).
Power and Sample Size Estimation – Comparison (37 min): Discussion of how effect sizes and power affect sample size estimation for statistical hypothesis tests.

Boot Camp Q&A Google sheet — post questions about today’s content here.

Daily Recordings

Video of live session (pw: Salesforce2026)

Tuesday: January 13

Live Sessions (9:00 pm to 10:00 pm MT)

9:00 pm – 9:45 pm: Q&A review of online content
9:45 pm – 10:00 pm: Continue project discussion

Online Content (~2-4 hours to cover videos, quizzes, and exercises before the bootcamp resumes next Thursday)

Observing and Coding Usability Problems (20 min): Definitions of usability problems and an introduction to methods for coding them.
Observing and Coding Usability Problems from 2018 Bootcamp (62 min): Additional examples of usability problem discovery and coding.

Final Exam enabled (25 items drawn from the quizzes you’ve already taken — need 20 correct (80%) to pass — can take as many times as you need through the end of next week)

Boot Camp Q&A Google sheet — post questions about today’s content here.

Daily Recordings

To be posted

Thursday: January 15

Live Sessions (9:00 pm to 10:00 pm MT)

9:00 pm – 9:45 pm: Q&A review of online content
9:45 pm – 10:00 pm: Continue project discussion

Online Content (~4-8 hours to cover videos, quizzes, and exercises before the bootcamp resumes next Tuesday)

Final Exam enabled (25 items drawn from the quizzes you’ve already taken — need 20 correct (80%) to pass — can take as many times as you need through the end of next week)

Boot Camp Q&A Google sheet — post questions about today’s content here.

Daily Recordings

To be posted

Tuesday: January 20

Live Sessions (9:00 am to 10:00 am MT)