UX and NPS Benchmarks of Home Furniture Websites (2024)
Choosing furniture, whether you’re moving into a new home or just updating your space, can feel like a daunting task.
Spending hours browsing one furniture store after another
…
Choosing furniture, whether you’re moving into a new home or just updating your space, can feel like a daunting task.
Spending hours browsing one furniture store after another
…
When people need office supplies, they’re unlikely to use Dunder Mifflin; instead, they’ll search online.
But like the fictional paper supply company, many well-known office-supply brands (some with
…
…The first steps are setting the appropriate benchmarks (e.g. post-task ease scores above 5.6) and determining whether the results statistically exceed those benchmarks.
Ideally, the benchmarks should have an…
…to benchmarks ranged from 3% to 9%. In all variables, probability panels and telephone surveys are closer to benchmarks than non-probability samples.
Another study by Pew examined differences in…
…multiple items.
SUS Benchmarks
John Brooke didn’t publish any benchmarks or guidance for what makes a “good” SUS score. But because the SUS has been used extensively by other…
…such benchmarks exist for the NSAT, but I have only found a few examples. It’s likely Microsoft has internal benchmarks on their products but until you start collecting your own…
…Benchmarks: Our 2020 report on business software benchmarks covered 19 products with a mix of productivity and communications software. Most products had reasonably high ratings of usefulness and usability, but…
…benchmarks. Here’s a summary of those articles with some takeaways from each.
Standardized UX Metrics
This year, two of our key initiatives were to develop well-grounded statistical methods for…
…needs on average 48 participants to differentiate it from random noise (in a within-subjects study). Changing the scale also removes the ability to compare to Gallup external benchmarks that it…
…experience before and after changes.
How long do benchmarks studies take? Studies typically last between 4 and 12 weeks. At a minimum, it takes a week to plan the…