UX & NPS Benchmark Report for Outdoor Retail Websites (2019)
UX & NPS Benchmark Report for Outdoor Retail Websites (2019)
$1,999.00 – $2,999.00
Product Description
An analysis of 256 participants on five retail outdoors websites: Backcountry, Bass Pro Shops, Dick’s Sporting Goods, REI¬† and Sierra Trading Post. This report contains UX benchmarks (SUPR-Q and Net Promoter Scores), Areas of Improvement and Key Driver Analysis.