Office Supplies product icon - stapler
Office Supplies report title
Office Supplies sample sizes
Office Supplies NPS summary table
Office Supplies SUPRQ percentile rank table
Office Supplies brand attitude chart
Office Supplies key driver table
Office Supplies improvement verbatim slide example
Office Supplies best & worst slide example
Office Supplies demographics charts

UX & NPS Benchmark Report for Office Supply Websites (2023)

UX & NPS Benchmark Report for Office Supply Websites (2023)

$1,999.00 – $3,999.00

Product Description

A retrospective analysis of 203 participants’ experiences using 4 popular office supplies websites: Office Depot, Office Supply, Quill, and Staples.

This report contains UX benchmarks (SUPR-Q, Net Promoter Scores, and UX-Lite), Key Driver Analyses, and Areas of Improvement.

Table of Contents

  • Executive Summary
  • Study Design
  • SUPR-Q & NPS
  • SUS
  • UX-Lite
  • Website Brand Attitude
  • Platform Use and Experience
  • Likelihood for Continued Use
  • Clutter Ratings
  • Key Drivers of UX Quality
  • Clutter Ratings
  • Mobile Ratings
  • Areas for Improvement
  • Best & Worst
  • Appendix (Demographics)

Individual License: provides one person within an organization access to the license.

Site License: provides multiple people within the organization access to the license.

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