Office Supplies product icon - stapler

Office Supplies report title

Office Supplies sample sizes

Office Supplies NPS summary table

Office Supplies SUPRQ percentile rank table

Office Supplies key driver table

Office Supplies improvement verbatim slide example

Office Supplies best & worst slide example

Office Supplies demographics charts

UX & NPS Benchmark Report for Office Supply Websites (2023)

UX & NPS Benchmark Report for Office Supply Websites (2023)

$1,999.00 – $3,999.00

License Type

Clear

Product Description

A retrospective analysis of 203 participants’ experiences using 4 popular office supplies websites: Office Depot, Office Supply, Quill, and Staples.

This report contains UX benchmarks (SUPR-Q, Net Promoter Scores, and UX-Lite), Key Driver Analyses, and Areas of Improvement.

Table of Contents

Executive Summary
Study Design
SUPR-Q & NPS
SUS
UX-Lite
Website Brand Attitude
Platform Use and Experience
Likelihood for Continued Use
Clutter Ratings
Key Drivers of UX Quality
Clutter Ratings
Mobile Ratings
Areas for Improvement
Best & Worst
Appendix (Demographics)

Individual License: provides one person within an organization access to the license.

Site License: provides multiple people within the organization access to the license.