Office Supplies product icon - stapler

Office Supplies report title

Office Supplies sample sizes

Office Supplies NPS summary table

Office Supplies SUPRQ percentile rank table

UX & NPS Benchmark Report for Office Supply Websites (2023) - Image 6

Office Supplies key driver table

Office Supplies improvement verbatim slide example

Office Supplies best & worst slide example

Office Supplies demographics charts

UX & NPS Benchmark Report for Office Supply Websites (2023)

UX & NPS Benchmark Report for Office Supply Websites (2023)

Price range: $1,999.00 through $3,999.00

License Type

Clear

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Product Description

A retrospective analysis of 203 participants’ experiences using 4 popular office supplies websites: Office Depot, Office Supply, Quill, and Staples.

This report contains UX benchmarks (SUPR-Q, Net Promoter Scores, and UX-Lite), Key Driver Analyses, and Areas of Improvement.

Table of Contents

Executive Summary
Study Design
SUPR-Q & NPS
SUS
UX-Lite
Website Brand Attitude
Platform Use and Experience
Likelihood for Continued Use
Clutter Ratings
Key Drivers of UX Quality
Clutter Ratings
Mobile Ratings
Areas for Improvement
Best & Worst
Appendix (Demographics)

Individual License: provides one person within an organization access to the license.

Site License: provides multiple people within the organization access to the license.