UX & Net Promoter Benchmark Report for News Websites
UX & Net Promoter Benchmark Report for News Websites
Price range: $599.99 through $799.99
Product Description
An analysis of 564 participants on seven news websites: BBC, CNN, Fox News, The Huffington Post, The New York Times, The Guardian, and The Wall Street Journal. This report contains UX benchmarks (SUPR-Q and task-metrics), Net Promoter Scores, a Key Driver Analysis and behavioral data from Summer 2017.
Table of Contents
Study Overview
SUPR-Q Scores
Usability
Loyalty
Trust & Credibility
Appearance
Key Findings SUPR-Q & NPS- Perception Study
Past Experiences & Visit Frequency
Key Drivers of News Website UX Quality
Key Findings SUPR-Q & NPS – Usability Study
2012 to 2017 Comparison
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