Feature image showing a count of problems found by AI versus human researchers

Can AI Detect Usability Problems Like Researchers?

AI can “watch” videos. It can even generate a list of problems. In some cases, these problem lists seem to be reasonably consistent (reliable). But consistency is not accuracy. Are these real problems or just sophisticated AI slop generated consistently by autocorrect for video? How can we know? One way to find out is to

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Feature image showing two AI robots, each holding a clipboard with a UI problems list

How Reliable Is AI at Finding UI Problems?

It looks like AI can “watch” videos. And if AI can watch videos, it can likely extract UI problems. That suggests it has the potential to support UX research. So maybe AI can “watch” a video and detect some problems. But if you run the same video through AI multiple times, do you get the

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Feature image showing an AI robot observing the user flow to detect usability issues

Can AI Detect Usability Problems?

You may have become numb to the overhyped headlines about AI. But it’d be wrong to dismiss the impact AI can have on our industry, not only because of job displacement, but also of helping us do our jobs more effectively (hopefully). To separate the hype and hysteria, we at MeasuringU think about AI’s impact

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Feature image showing a person communicating with 3 AI robots

Assistant, Analyst, and User:
How We’re Examining AI in UX

It seems like AI is almost everywhere. For many people, it is. From the moment we wake up, AI increasingly shapes our daily experiences. Music playlists are generated automatically. Our computers prompt us to use AI assistants. Internet searches are now often preceded by AI-generated summaries. Call a doctor’s office after hours. and an AI

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Feature image showing a monitor with AI apps

The User Experience of AI-Based Chat Software (2025)

AI is rapidly changing. By the time we write about the latest features and performance benchmarks, they are replaced by newer features and benchmarks. But are all those features and benchmarks noticed by users? Perhaps. The speed of change in AI shouldn’t stop us from taking a snapshot of the user experience. Even with rapidly

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Feature image showing different AI app on smartphone screen

How Much Is AI Used in UX?

Did the student write the paper with AI? Did the teacher review the paper with AI? Did the respondent use AI to answer the survey? Did the researcher use AI to detect responses that were AI generated? Was this article written with AI? Was the LinkedIn post about this article written with AI? There’s hardly

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