Feature image with UI trap card illustrations

Assessing the Reliability of UI Trap Cards

Would having a system for classifying usability problems be helpful to UX researchers and designers? Would it reduce the evaluator effect? Categorization frameworks have been around for decades, but in our experience, they haven’t seen a lot of adoption by commercial development teams. There are probably a few reasons for this: they might not be

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Assessing Interrater Reliability in UX Research

Do researchers agree on what the problems are in an interface? And will researchers group the problems into the same categories? When coding open-ended comments in a survey, will different researchers classify the comments differently? These discovery and classification activities are quite common in UX research, but they are often conducted by a single person

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