A Guide to Study-Based UX Metrics

For quantifying the user experience of a product, app, or experience, we recommend using a mix of study-level and task-based UX metrics. In an earlier article, we provided a comprehensive guide to task-based metrics. Tasks can be included as part of usability tests or UX benchmark studies. They involve having a representative set of users

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What’s the Difference Between Pragmatic and Hedonic Usability?

Is a usable experience sufficient for a good experience? Assuming a product, website, or app does what it intends to do and is usable, is there anything more? Usability testing tends to focus on the objective task-oriented performance quality of an experience. What about aspects such as innovativeness, originality, or beauty? Do these matter? If

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