Cognitive Walkthrough

Browse Content by Topic

Statistics ( 51 )
Methods ( 49 )
Usability Testing ( 46 )
UX ( 43 )
Survey ( 30 )
Usability ( 25 )
User Research ( 24 )
Customer Experience ( 24 )
Sample Size ( 18 )
Benchmarking ( 18 )
SUS ( 17 )
NPS ( 17 )
Usability Problems ( 16 )
Usability Metrics ( 12 )
Rating Scale ( 11 )
Qualitative ( 11 )
SUPRQ ( 10 )
Navigation ( 10 )
Task Time ( 8 )
Market Research ( 8 )
Metrics ( 8 )
Measurement ( 8 )
Surveys ( 7 )
User Experience ( 7 )
Heuristic Evaluation ( 7 )
Task Completion ( 7 )
Six Sigma ( 5 )
Mobile Usability Testing ( 5 )
Visualizing Data ( 5 )
Usability Problem ( 5 )
Net Promoter Score ( 5 )
Questionnaire ( 5 )
Mobile ( 5 )
Confidence ( 4 )
Analytics ( 4 )
Questionnaires ( 4 )
Research ( 4 )
UX Maturity ( 4 )
Moderation ( 4 )
Credibility ( 4 )
Confidence Intervals ( 4 )
Task Times ( 4 )
Loyalty ( 4 )
Quantitative ( 4 )
Expert Review ( 3 )
Customer Segmentation ( 3 )
Satisfaction ( 3 )
UX Metrics ( 3 )
Card Sorting ( 3 )
Task Metrics ( 3 )
Rating Scales ( 3 )
Lean UX ( 3 )
ROI ( 3 )
Validity ( 2 )
Correlation ( 2 )
Key Driver ( 2 )
Reliability ( 2 )
Excel ( 2 )
PhD ( 2 )
Summative ( 2 )
Cognitive Walkthrough ( 2 )
KLM ( 2 )
SEQ ( 2 )
Usability Lab ( 2 )
UMUX-lite ( 2 )
Certification ( 2 )
Eye-Tracking ( 2 )
Marketing ( 2 )
SUM ( 2 )
Personas ( 2 )
UX Methods ( 2 )
Tasks ( 2 )
Data ( 2 )
Salary Survey ( 2 )
Remote Usability Testing ( 2 )
Tree Testing ( 2 )
Focus Groups ( 2 )
Findability ( 2 )
A/B Testing ( 2 )
IA ( 2 )
UX Salary Survey ( 2 )
Problem Severity ( 1 )
Site Analytics ( 1 )
Information Architecture ( 1 )
Contextual Inquiry ( 1 )
Desktop ( 1 )
Ordinal ( 1 )
Crowdsourcing ( 1 )
Sample ( 1 )
Five ( 1 )
Random ( 1 )
Think Aloud ( 1 )
Errors ( 1 )
Trust ( 1 )
Formative ( 1 )
Perceptions ( 1 )
Performance ( 1 )
Facilitation ( 1 )
protoype ( 1 )
Unmoderated Research ( 1 )
Prototype ( 1 )
Task Completin ( 1 )
Z-Score ( 1 )
Affinity ( 1 )
Visual Appeal ( 1 )
True Intent ( 1 )
Conjoint Analysis ( 1 )
Regression Analysis ( 1 )
Branding ( 1 )
Expectations ( 1 )
Competitive ( 1 )
Task Randomization ( 1 )
Test Metrics ( 1 )
Quality ( 1 )
Metric ( 1 )
Software ( 1 )
Unmoderated ( 1 )
Design ( 1 )
Top Task Analysis ( 1 )
Effect Size ( 1 )
User Testing ( 1 )
Segmentation ( 1 )
Persona ( 1 )
Margin of Error ( 1 )
There isn't a usability thermometer to tell us how usable an interface is. We observe the effects and indicators of bad interactions then improve the design. There isn't a single silver bullet technique or tool which will uncover all problems. Instead, practitioners are encouraged to use multiple techniques and triangulate to arrive at a more complete set of problems and solutions. Triangles of course have

Read More

Heuristic Evaluations and Cognitive Walkthroughs belong to a family of techniques called Inspection Methods. Inspection methods, like Keystroke Level Modeling, are analytic techniques. They don't involve users and tend to generate results for a fraction of the time and cost as empirical techniques like usability testing. They are also referred to as Expert Reviews because they are usually performed by an expert in usability or

Read More