Findability

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Usability Testing ( 52 )
Statistics ( 51 )
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UX ( 50 )
Usability ( 30 )
Survey ( 30 )
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Customer Experience ( 26 )
Benchmarking ( 21 )
Sample Size ( 18 )
SUS ( 18 )
NPS ( 17 )
Usability Problems ( 17 )
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Rating Scale ( 12 )
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Measurement ( 10 )
Navigation ( 10 )
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Surveys ( 7 )
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Mobile ( 5 )
Usability Problem ( 5 )
Visualizing Data ( 5 )
Six Sigma ( 5 )
Questionnaire ( 5 )
Reliability ( 5 )
Mobile Usability Testing ( 5 )
Loyalty ( 4 )
Satisfaction ( 4 )
Confidence Intervals ( 4 )
Validity ( 4 )
Research ( 4 )
Credibility ( 4 )
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Analytics ( 4 )
UX Metrics ( 4 )
Quantitative ( 4 )
Task Times ( 4 )
Moderation ( 4 )
UX Maturity ( 4 )
SUPR-Q ( 3 )
Usability Lab ( 3 )
Unmoderated Research ( 3 )
Task Metrics ( 3 )
ROI ( 3 )
Rating Scales ( 3 )
Customer Segmentation ( 3 )
Expert Review ( 3 )
Lean UX ( 3 )
Card Sorting ( 3 )
Tree Testing ( 2 )
IA ( 2 )
Findability ( 2 )
PhD ( 2 )
SEQ ( 2 )
SUM ( 2 )
Focus Groups ( 2 )
Summative ( 2 )
Key Driver ( 2 )
Salary Survey ( 2 )
Personas ( 2 )
Certification ( 2 )
UMUX-lite ( 2 )
Eye-Tracking ( 2 )
Excel ( 2 )
Cognitive Walkthrough ( 2 )
Data ( 2 )
Marketing ( 2 )
A/B Testing ( 2 )
Remote Usability Testing ( 2 )
UX Salary Survey ( 2 )
Branding ( 2 )
Correlation ( 2 )
KLM ( 2 )
UX Methods ( 2 )
Tasks ( 2 )
Z-Score ( 1 )
Affinity ( 1 )
Task Completin ( 1 )
Problem Severity ( 1 )
Ordinal ( 1 )
Effect Size ( 1 )
Performance ( 1 )
moderated ( 1 )
User Testing ( 1 )
Persona ( 1 )
protoype ( 1 )
Metric ( 1 )
Errors ( 1 )
Moderating ( 1 )
Site Analytics ( 1 )
Software ( 1 )
Perceptions ( 1 )
Information Architecture ( 1 )
Prototype ( 1 )
Facilitation ( 1 )
Contextual Inquiry ( 1 )
Five ( 1 )
Top Task Analysis ( 1 )
Margin of Error ( 1 )
Design ( 1 )
Formative ( 1 )
Task Randomization ( 1 )
Test Metrics ( 1 )
Competitive ( 1 )
Expectations ( 1 )
Quality ( 1 )
Think Aloud ( 1 )
Conjoint Analysis ( 1 )
Crowdsourcing ( 1 )
Desktop ( 1 )
Unmoderated ( 1 )
Sample ( 1 )
Regression Analysis ( 1 )
Random ( 1 )
Segmentation ( 1 )
True Intent ( 1 )
Visual Appeal ( 1 )
Trust ( 1 )
There's a long list of things to fix on any website. But there are usually a few fixes which will have a disproportionate impact. To help identify those, we ask users a simple question at the end of our studies: "If you could only fix one thing on this website, what would it be?" We use an open ended question to collect responses. While this

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We need to increase findability! We test a lot of home pages and website redesigns and one of the stated goals is usually to increase findability. By findability, most development teams mean they want users to find things easily and quickly on a website. But how exactly do you measure findability? There isn't a findability yardstick and, while you could just ask users to rate

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