Formative

Browse Content by Topic

UX ( 57 )
Usability Testing ( 52 )
Statistics ( 51 )
Methods ( 50 )
Usability ( 32 )
Survey ( 31 )
User Research ( 27 )
Customer Experience ( 26 )
Benchmarking ( 24 )
SUS ( 19 )
Sample Size ( 18 )
NPS ( 17 )
Usability Problems ( 17 )
Usability Metrics ( 13 )
Rating Scale ( 13 )
SUPRQ ( 12 )
Qualitative ( 11 )
Net Promoter Score ( 11 )
Metrics ( 11 )
User Experience ( 11 )
Measurement ( 10 )
Navigation ( 10 )
Task Time ( 8 )
Surveys ( 8 )
Market Research ( 8 )
Questionnaires ( 7 )
Task Completion ( 7 )
Heuristic Evaluation ( 7 )
Reliability ( 6 )
Mobile ( 6 )
Mobile Usability Testing ( 6 )
Six Sigma ( 5 )
UX Metrics ( 5 )
Satisfaction ( 5 )
Usability Problem ( 5 )
Visualizing Data ( 5 )
Rating Scales ( 5 )
Questionnaire ( 5 )
Credibility ( 4 )
Moderation ( 4 )
Validity ( 4 )
UX Maturity ( 4 )
Confidence ( 4 )
Loyalty ( 4 )
Research ( 4 )
Task Times ( 4 )
Quantitative ( 4 )
Confidence Intervals ( 4 )
Analytics ( 4 )
Task Metrics ( 3 )
Customer Segmentation ( 3 )
SUPR-Q ( 3 )
Card Sorting ( 3 )
Expert Review ( 3 )
Lean UX ( 3 )
ROI ( 3 )
Unmoderated Research ( 3 )
Usability Lab ( 3 )
Summative ( 2 )
PhD ( 2 )
Data ( 2 )
SEQ ( 2 )
Excel ( 2 )
Eye-Tracking ( 2 )
Remote Usability Testing ( 2 )
Correlation ( 2 )
Branding ( 2 )
Cognitive Walkthrough ( 2 )
Findability ( 2 )
A/B Testing ( 2 )
IA ( 2 )
Focus Groups ( 2 )
Personas ( 2 )
Key Driver ( 2 )
SUM ( 2 )
Tree Testing ( 2 )
Salary Survey ( 2 )
KLM ( 2 )
Certification ( 2 )
UX Salary Survey ( 2 )
Marketing ( 2 )
UMUX-lite ( 2 )
UX Methods ( 2 )
Tasks ( 2 )
PURE ( 2 )
Performance ( 1 )
Contextual Inquiry ( 1 )
protoype ( 1 )
Facilitation ( 1 )
Site Analytics ( 1 )
Metric ( 1 )
moderated ( 1 )
Moderating ( 1 )
Information Architecture ( 1 )
Perceptions ( 1 )
Affinity ( 1 )
Problem Severity ( 1 )
Task Completin ( 1 )
Mobile Usability ( 1 )
Prototype ( 1 )
Z-Score ( 1 )
Think Aloud ( 1 )
User Testing ( 1 )
Effect Size ( 1 )
Persona ( 1 )
Segmentation ( 1 )
Software ( 1 )
Unmoderated ( 1 )
Design ( 1 )
Errors ( 1 )
Trust ( 1 )
Visual Appeal ( 1 )
True Intent ( 1 )
Top Task Analysis ( 1 )
Ordinal ( 1 )
Regression Analysis ( 1 )
Margin of Error ( 1 )
Task Randomization ( 1 )
Crowdsourcing ( 1 )
Sample ( 1 )
Five ( 1 )
Test Metrics ( 1 )
Quality ( 1 )
Expectations ( 1 )
Conjoint Analysis ( 1 )
Competitive ( 1 )
Formative ( 1 )
Random ( 1 )
Desktop ( 1 )
Most usability testing involves finding and fixing problems as part of an iterative design process to make an interface more usable. It is typically called a Formative Usability Evaluation. In contrast, a Summative Usability Evaluation describes the current usability of an interface—as measured by things like task times, completion rates and satisfaction scores. Summative tells you how usable an interface is and formative tells you

Read More