Where Did the ISO 9241 Definition of Usability Come From, and Where Is It Going?
April 8, 2020
There isn’t a usability thermometer. And if there were one, what would it measure? Unlike temperature, usability is not a property of a person or thing. The term usability has certainly been in the vernacular for decades, and people seem to know when something isn’t usable. But what exactly does it mean to someone whose