The User Experience of Meeting Software (2022)

The worst of the pandemic may be over, but many changes remain, including our heavy use of meeting software. The last time we investigated the user experience of meeting software was at the beginning of the COVID pandemic, with our article published in April 2020. At that time, the usage of online meeting software had

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The User Experience of Meeting Software

If you’ve had a meeting recently it was probably a virtual meeting. The use of online meeting software with integrated video and screen sharing capabilities, such as Zoom and Google Hangouts, has been growing for years. To say the usage has now skyrocketed is probably an understatement. Online meetings are ubiquitous in business and are

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