Mobile Usability Testing

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Statistics ( 51 )
Methods ( 50 )
Usability Testing ( 49 )
UX ( 49 )
Survey ( 30 )
User Research ( 27 )
Customer Experience ( 26 )
Usability ( 26 )
Benchmarking ( 21 )
Sample Size ( 18 )
Usability Problems ( 17 )
NPS ( 17 )
SUS ( 17 )
Usability Metrics ( 12 )
SUPRQ ( 12 )
Rating Scale ( 12 )
Qualitative ( 11 )
Net Promoter Score ( 10 )
Navigation ( 10 )
Metrics ( 9 )
Measurement ( 9 )
Market Research ( 8 )
Task Time ( 8 )
User Experience ( 8 )
Surveys ( 7 )
Heuristic Evaluation ( 7 )
Task Completion ( 7 )
Questionnaires ( 6 )
Usability Problem ( 5 )
Visualizing Data ( 5 )
Six Sigma ( 5 )
Mobile ( 5 )
Reliability ( 5 )
Mobile Usability Testing ( 5 )
Questionnaire ( 5 )
Quantitative ( 4 )
Analytics ( 4 )
Credibility ( 4 )
Confidence Intervals ( 4 )
Research ( 4 )
UX Maturity ( 4 )
Loyalty ( 4 )
Moderation ( 4 )
Confidence ( 4 )
Satisfaction ( 4 )
Task Times ( 4 )
Validity ( 4 )
Rating Scales ( 3 )
UX Metrics ( 3 )
Customer Segmentation ( 3 )
Card Sorting ( 3 )
Lean UX ( 3 )
ROI ( 3 )
Task Metrics ( 3 )
Expert Review ( 3 )
Key Driver ( 2 )
Correlation ( 2 )
Branding ( 2 )
Remote Usability Testing ( 2 )
Excel ( 2 )
SEQ ( 2 )
Summative ( 2 )
Cognitive Walkthrough ( 2 )
KLM ( 2 )
Usability Lab ( 2 )
Marketing ( 2 )
Unmoderated Research ( 2 )
UMUX-lite ( 2 )
Certification ( 2 )
Eye-Tracking ( 2 )
SUM ( 2 )
Personas ( 2 )
UX Methods ( 2 )
Tasks ( 2 )
Data ( 2 )
Salary Survey ( 2 )
PhD ( 2 )
Tree Testing ( 2 )
Focus Groups ( 2 )
Findability ( 2 )
A/B Testing ( 2 )
IA ( 2 )
UX Salary Survey ( 2 )
Problem Severity ( 1 )
Site Analytics ( 1 )
Information Architecture ( 1 )
Contextual Inquiry ( 1 )
Desktop ( 1 )
Ordinal ( 1 )
Crowdsourcing ( 1 )
Sample ( 1 )
Five ( 1 )
Random ( 1 )
Think Aloud ( 1 )
Errors ( 1 )
Trust ( 1 )
Formative ( 1 )
Perceptions ( 1 )
Performance ( 1 )
Facilitation ( 1 )
protoype ( 1 )
Metric ( 1 )
Prototype ( 1 )
Task Completin ( 1 )
Z-Score ( 1 )
Affinity ( 1 )
Visual Appeal ( 1 )
True Intent ( 1 )
Expectations ( 1 )
Conjoint Analysis ( 1 )
Regression Analysis ( 1 )
Competitive ( 1 )
Quality ( 1 )
Task Randomization ( 1 )
Test Metrics ( 1 )
SUPR-Q ( 1 )
Software ( 1 )
Unmoderated ( 1 )
Design ( 1 )
Top Task Analysis ( 1 )
Effect Size ( 1 )
User Testing ( 1 )
Segmentation ( 1 )
Persona ( 1 )
Margin of Error ( 1 )
Mobile technology continues to evolve at a rapid pace. To help keep up, we pulled together relevant insights about the mobile user experience and mobile usage in general. This is an updated article to the 2016, 2015, and 2013 articles based on published data and our own mobile UX research. Cellphones are ubiquitous. A Pew Research report suggests that 95% of Americans own a cellphone; around 77% of U.S. adults

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The typical mobile website experience is horrible. Everyone knows that, right? Sure, it's easy to find some terrible mobile website experiences, but are mobile websites systematically worse that their desktop counterparts? Now that 80% of all adults who go online own a smartphone this is an important question to answer. Mobile websites often look like stripped-down versions of their desktop alternatives, so it's easy to

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As companies continue to focus on improving the usability of their mobile websites and applications, testing these interfaces can feel a lot like testing websites in 1996--lots of surprises, unfamiliar conventions, workarounds, and frustrations. While conducting a usability test on a mobile device shares a lot of the same characteristics as a desktop usability study, there are some additional factors to deal with. Here are

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What would happen if you gave a few dozen people a free iPhone AND cell service for one year and then monitored their usage? This isn't some story about the NSA, instead, it's longitudinal research that was actually conducted at Rice University and reported last year [pdf]. Much of the data we have on mobile usage comes from snapshots in time or perhaps from over

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When it comes to testing websites there are many unmoderated and moderated solutions. But if you've ever tried to evaluate an app or website on a mobile phone or tablet there are fewer options. Usertesting.com offers a new mobile testing service which recruits users and records their mobile devices while they interact with your app or website. Tools like MUIQ and Loop11 also collect some

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