Mobile Usability

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UX ( 73 )
Methods ( 62 )
Usability Testing ( 55 )
Statistics ( 51 )
Survey ( 38 )
NPS ( 34 )
Usability ( 32 )
Benchmarking ( 32 )
Customer Experience ( 31 )
User Research ( 29 )
SUS ( 28 )
Sample Size ( 27 )
Rating Scale ( 26 )
Net Promoter Score ( 22 )
Usability Problems ( 18 )
Questionnaires ( 17 )
Metrics ( 17 )
Measurement ( 16 )
User Experience ( 14 )
Rating Scales ( 14 )
Satisfaction ( 14 )
Validity ( 14 )
UMUX-lite ( 13 )
Surveys ( 13 )
Usability Metrics ( 13 )
SUPRQ ( 12 )
Market Research ( 12 )
Qualitative ( 11 )
Reliability ( 11 )
SUPR-Q ( 11 )
Navigation ( 10 )
Heuristic Evaluation ( 8 )
UX Metrics ( 8 )
Task Time ( 8 )
SEQ ( 7 )
Task Completion ( 7 )
Questionnaire ( 7 )
Mobile Usability Testing ( 6 )
Mobile ( 6 )
Research ( 6 )
Analytics ( 6 )
Unmoderated Research ( 5 )
Six Sigma ( 5 )
Visualizing Data ( 5 )
Usability Problem ( 5 )
Task Times ( 4 )
UX Maturity ( 4 )
sliders ( 4 )
Confidence ( 4 )
Credibility ( 4 )
Loyalty ( 4 )
Expert Review ( 4 )
Confidence Intervals ( 4 )
Moderation ( 4 )
Quantitative ( 4 )
UX Methods ( 4 )
Card Sorting ( 3 )
Summative ( 3 )
Usability Lab ( 3 )
Lean UX ( 3 )
Voice Interaction ( 3 )
Key Driver ( 3 )
Customer Segmentation ( 3 )
Task Metrics ( 3 )
ROI ( 3 )
Desirability ( 3 )
PURE ( 3 )
Data ( 3 )
TAM ( 3 )
Findability ( 2 )
Excel ( 2 )
Personas ( 2 )
Sensitivity ( 2 )
SUM ( 2 )
Salary Survey ( 2 )
Focus Groups ( 2 )
Tree Testing ( 2 )
Tasks ( 2 )
Branding ( 2 )
Correlation ( 2 )
Errors ( 2 )
PhD ( 2 )
UX Salary Survey ( 2 )
Remote Usability Testing ( 2 )
IA ( 2 )
A/B Testing ( 2 )
Star Scale ( 2 )
Eye-Tracking ( 2 )
Emoji scale ( 2 )
slider ( 2 )
Sample Sizes ( 2 )
LTR ( 2 )
Variables ( 2 )
Marketing ( 2 )
Prototype ( 2 )
Cognitive Walkthrough ( 2 )
Formative ( 2 )
KLM ( 2 )
Likert ( 1 )
consumer software ( 1 )
Desktop ( 1 )
Design Thinking ( 1 )
Latin Squares ( 1 )
Visual Analog Scale ( 1 )
b2b software ( 1 )
User-Centred Design ( 1 )
Meeting software ( 1 )
Formative testing ( 1 )
Margin of Error ( 1 )
CUE ( 1 )
RITE ( 1 )
MUSiC ( 1 )
Cumulative Graphs ( 1 )
History of usability ( 1 )
ISO ( 1 )
Greco-Latin Squares ( 1 )
Linear Numeric Scale ( 1 )
Information Architecture ( 1 )
Bias ( 1 )
Contextual Inquiry ( 1 )
Mean Opinion Scale ( 1 )
graphic scale ( 1 )
Probability ( 1 )
Measure ( 1 )
coding ( 1 )
negative scale ( 1 )
MOS ( 1 )
Mobile Usability ( 1 )
Carryover ( 1 )
Problem Severity ( 1 )
Within-subjects ( 1 )
Task Randomization ( 1 )
Research design ( 1 )
MOS-R ( 1 )
Anchoring ( 1 )
Polarization ( 1 )
Site Analytics ( 1 )
AttrakDiff2 ( 1 )
Effect Size ( 1 )
Affinity ( 1 )
Unmoderated ( 1 )
Z-Score ( 1 )
User Testing ( 1 )
Persona ( 1 )
Software ( 1 )
Segmentation ( 1 )
Task Completin ( 1 )
Design ( 1 )
Performance ( 1 )
Sample ( 1 )
Crowdsourcing ( 1 )
Random ( 1 )
Think Aloud ( 1 )
Five ( 1 )
Perceptions ( 1 )
Top Task Analysis ( 1 )
True Intent ( 1 )
Visual Appeal ( 1 )
Certification ( 1 )
Facilitation ( 1 )
Microsoft Desirability Toolkit ( 1 )
Competitive ( 1 )
Expectations ( 1 )
PSSUQ ( 1 )
meCUE2.0 ( 1 )
UEQ ( 1 )
Quality ( 1 )
Hedonic usability ( 1 )
Trust ( 1 )
Conjoint Analysis ( 1 )
Regression Analysis ( 1 )
Moderating ( 1 )
Ordinal ( 1 )
Metric ( 1 )
protoype ( 1 )
moderated ( 1 )
NSAT ( 1 )
CSUQ ( 1 )
Delight ( 1 )
Customer effort ( 1 )
Test Metrics ( 1 )
Mobile technology continues to evolve at a rapid pace. To help keep up, we pulled together relevant insights about the mobile user experience and mobile usage in general. This is an updated article to the 2017, 2016, 2015, and 2013 articles based on published data and our own mobile UX research. Cellphones are ubiquitous. A Pew Research report suggests that 95% of Americans own a cellphone; around

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