Mobile Usability

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UX ( 73 )
Methods ( 62 )
Usability Testing ( 53 )
Statistics ( 51 )
Survey ( 36 )
Usability ( 32 )
Benchmarking ( 32 )
Customer Experience ( 29 )
User Research ( 28 )
NPS ( 28 )
SUS ( 23 )
Net Promoter Score ( 20 )
Sample Size ( 19 )
Rating Scale ( 19 )
Usability Problems ( 17 )
Metrics ( 16 )
Measurement ( 15 )
User Experience ( 14 )
Usability Metrics ( 13 )
Satisfaction ( 13 )
Validity ( 12 )
SUPRQ ( 12 )
Questionnaires ( 12 )
Surveys ( 11 )
Qualitative ( 11 )
Navigation ( 10 )
Rating Scales ( 9 )
Market Research ( 9 )
SUPR-Q ( 9 )
Task Time ( 8 )
UX Metrics ( 8 )
Heuristic Evaluation ( 8 )
Reliability ( 7 )
Task Completion ( 7 )
Mobile ( 6 )
Questionnaire ( 6 )
Mobile Usability Testing ( 6 )
Analytics ( 6 )
Research ( 5 )
Six Sigma ( 5 )
Visualizing Data ( 5 )
Usability Problem ( 5 )
UX Methods ( 4 )
Confidence ( 4 )
Quantitative ( 4 )
Moderation ( 4 )
Task Times ( 4 )
SEQ ( 4 )
Confidence Intervals ( 4 )
Expert Review ( 4 )
Loyalty ( 4 )
Credibility ( 4 )
UX Maturity ( 4 )
Lean UX ( 3 )
Unmoderated Research ( 3 )
ROI ( 3 )
Usability Lab ( 3 )
UMUX-lite ( 3 )
Card Sorting ( 3 )
Task Metrics ( 3 )
Customer Segmentation ( 3 )
PURE ( 3 )
Excel ( 2 )
Summative ( 2 )
Cognitive Walkthrough ( 2 )
Branding ( 2 )
Salary Survey ( 2 )
PhD ( 2 )
Remote Usability Testing ( 2 )
Key Driver ( 2 )
Marketing ( 2 )
Eye-Tracking ( 2 )
Tree Testing ( 2 )
Correlation ( 2 )
Data ( 2 )
KLM ( 2 )
A/B Testing ( 2 )
Personas ( 2 )
UX Salary Survey ( 2 )
Findability ( 2 )
Tasks ( 2 )
IA ( 2 )
Focus Groups ( 2 )
SUM ( 2 )
Site Analytics ( 1 )
Delight ( 1 )
Customer effort ( 1 )
Microsoft Desirability Toolkit ( 1 )
CSUQ ( 1 )
LTR ( 1 )
PSSUQ ( 1 )
TAM ( 1 )
Task Completin ( 1 )
Facilitation ( 1 )
Metric ( 1 )
Mobile Usability ( 1 )
moderated ( 1 )
Desktop ( 1 )
Moderating ( 1 )
protoype ( 1 )
Information Architecture ( 1 )
NSAT ( 1 )
Certification ( 1 )
Contextual Inquiry ( 1 )
Problem Severity ( 1 )
Prototype ( 1 )
Task Randomization ( 1 )
Desirability ( 1 )
Segmentation ( 1 )
Software ( 1 )
Ordinal ( 1 )
Trust ( 1 )
Errors ( 1 )
Persona ( 1 )
User Testing ( 1 )
True Intent ( 1 )
Visual Appeal ( 1 )
Top Task Analysis ( 1 )
Design ( 1 )
Effect Size ( 1 )
Unmoderated ( 1 )
Regression Analysis ( 1 )
Conjoint Analysis ( 1 )
Five ( 1 )
Test Metrics ( 1 )
Margin of Error ( 1 )
Perceptions ( 1 )
Z-Score ( 1 )
Performance ( 1 )
Quality ( 1 )
Sample ( 1 )
Competitive ( 1 )
Expectations ( 1 )
Formative ( 1 )
Think Aloud ( 1 )
Crowdsourcing ( 1 )
Random ( 1 )
Affinity ( 1 )
Mobile technology continues to evolve at a rapid pace. To help keep up, we pulled together relevant insights about the mobile user experience and mobile usage in general. This is an updated article to the 2017, 2016, 2015, and 2013 articles based on published data and our own mobile UX research. Cellphones are ubiquitous. A Pew Research report suggests that 95% of Americans own a cellphone; around

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