5 Steps to Prepare For a Moderated Benchmark
By Jeff Sauro, PhD . December 5, 2017 . Tags: Moderation, Benchmarking
Benchmarking is an essential step in making quantitative improvements to the user experience of a website, app, or product. In an earlier article and course, I discussed the benefits of regularly benchmarking and it's the topic of my forthcoming book. While technology platforms like MUIQ have made unmoderated benchmarks popular, moderated benchmarks are still essential for benchmarking physical products, and desktop and enterprise software. It