What Is the Mean Opinion Scale (MOS)?
By Jim Lewis, PhD and Jeff Sauro, PhD . August 4, 2020 . Tags: MOS, MOS-R, Voice Interaction
The quality of the electronic transmission of the human voice has come a long way since Bell summoned Watson. But even with all the advancement in technology, “Can you hear me now?” is still part of our modern lexicon. Voice—both human and digital—plays an increasingly important role in interactions with our devices. But before you can interpret what is being said you need to be