4 Classes of Survey Questions
By Jeff Sauro, PhD . September 4, 2018 . Tags: Questionnaires, Survey
When done well, surveys are an excellent method for collecting data quickly from a geographically diverse population of users, customers, or prospects. In an earlier article, I described 15 types of the most common rating scale items and when you might use them. While rating scales are an important part of a survey, they aren’t the only part. Another key ingredient to a successful survey