Remote Usability Testing

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Statistics ( 51 )
Methods ( 50 )
Usability Testing ( 49 )
UX ( 49 )
Survey ( 30 )
User Research ( 27 )
Customer Experience ( 26 )
Usability ( 26 )
Benchmarking ( 21 )
Sample Size ( 18 )
Usability Problems ( 17 )
NPS ( 17 )
SUS ( 17 )
Usability Metrics ( 12 )
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Rating Scale ( 12 )
Qualitative ( 11 )
Net Promoter Score ( 10 )
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User Experience ( 8 )
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Task Completion ( 7 )
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Usability Problem ( 5 )
Visualizing Data ( 5 )
Six Sigma ( 5 )
Mobile ( 5 )
Reliability ( 5 )
Mobile Usability Testing ( 5 )
Questionnaire ( 5 )
Quantitative ( 4 )
Analytics ( 4 )
Credibility ( 4 )
Confidence Intervals ( 4 )
Research ( 4 )
UX Maturity ( 4 )
Loyalty ( 4 )
Moderation ( 4 )
Confidence ( 4 )
Satisfaction ( 4 )
Task Times ( 4 )
Validity ( 4 )
Rating Scales ( 3 )
UX Metrics ( 3 )
Customer Segmentation ( 3 )
Card Sorting ( 3 )
Lean UX ( 3 )
ROI ( 3 )
Task Metrics ( 3 )
Expert Review ( 3 )
Key Driver ( 2 )
Correlation ( 2 )
Branding ( 2 )
Remote Usability Testing ( 2 )
Excel ( 2 )
SEQ ( 2 )
Summative ( 2 )
Cognitive Walkthrough ( 2 )
KLM ( 2 )
Usability Lab ( 2 )
Marketing ( 2 )
Unmoderated Research ( 2 )
UMUX-lite ( 2 )
Certification ( 2 )
Eye-Tracking ( 2 )
SUM ( 2 )
Personas ( 2 )
UX Methods ( 2 )
Tasks ( 2 )
Data ( 2 )
Salary Survey ( 2 )
PhD ( 2 )
Tree Testing ( 2 )
Focus Groups ( 2 )
Findability ( 2 )
A/B Testing ( 2 )
IA ( 2 )
UX Salary Survey ( 2 )
Problem Severity ( 1 )
Site Analytics ( 1 )
Information Architecture ( 1 )
Contextual Inquiry ( 1 )
Desktop ( 1 )
Ordinal ( 1 )
Crowdsourcing ( 1 )
Sample ( 1 )
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Think Aloud ( 1 )
Errors ( 1 )
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Perceptions ( 1 )
Performance ( 1 )
Facilitation ( 1 )
protoype ( 1 )
Metric ( 1 )
Prototype ( 1 )
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Z-Score ( 1 )
Affinity ( 1 )
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True Intent ( 1 )
Expectations ( 1 )
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Regression Analysis ( 1 )
Competitive ( 1 )
Quality ( 1 )
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Design ( 1 )
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Effect Size ( 1 )
User Testing ( 1 )
Segmentation ( 1 )
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Margin of Error ( 1 )
Remote usability testing has become increasingly popular among user researchers and grew by 19% since 2009. Even though I have easy access to a brick and mortal usability lab, I particularly like remote testing  for at least 5 reasons: 1. Availability: Do you have time next week to drive to a place you've never been, spend an hour doing a test, then spend time coming

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Why isn't usability testing done more?  And when it is done why is the sample size small? One major reason is the cost. It takes a lot of money and time to bring users into a lab and conduct a usability test. Even if users don't get compensated for their time, it still takes a lot of time for a test facilitator to prepare for

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