Remote Usability Testing

Browse Content by Topic

UX ( 73 )
Methods ( 62 )
Usability Testing ( 53 )
Statistics ( 51 )
Survey ( 36 )
Usability ( 32 )
Benchmarking ( 32 )
Customer Experience ( 29 )
User Research ( 28 )
NPS ( 28 )
SUS ( 23 )
Net Promoter Score ( 20 )
Sample Size ( 19 )
Rating Scale ( 19 )
Usability Problems ( 17 )
Metrics ( 16 )
Measurement ( 15 )
User Experience ( 14 )
Usability Metrics ( 13 )
Satisfaction ( 13 )
Validity ( 12 )
SUPRQ ( 12 )
Questionnaires ( 12 )
Surveys ( 11 )
Qualitative ( 11 )
Navigation ( 10 )
Rating Scales ( 9 )
Market Research ( 9 )
SUPR-Q ( 9 )
Task Time ( 8 )
UX Metrics ( 8 )
Heuristic Evaluation ( 8 )
Reliability ( 7 )
Task Completion ( 7 )
Mobile ( 6 )
Questionnaire ( 6 )
Mobile Usability Testing ( 6 )
Analytics ( 6 )
Research ( 5 )
Six Sigma ( 5 )
Visualizing Data ( 5 )
Usability Problem ( 5 )
UX Methods ( 4 )
Confidence ( 4 )
Quantitative ( 4 )
Moderation ( 4 )
Task Times ( 4 )
SEQ ( 4 )
Confidence Intervals ( 4 )
Expert Review ( 4 )
Loyalty ( 4 )
Credibility ( 4 )
UX Maturity ( 4 )
Lean UX ( 3 )
Unmoderated Research ( 3 )
ROI ( 3 )
Usability Lab ( 3 )
UMUX-lite ( 3 )
Card Sorting ( 3 )
Task Metrics ( 3 )
Customer Segmentation ( 3 )
PURE ( 3 )
Excel ( 2 )
Summative ( 2 )
Cognitive Walkthrough ( 2 )
Branding ( 2 )
Salary Survey ( 2 )
PhD ( 2 )
Remote Usability Testing ( 2 )
Key Driver ( 2 )
Marketing ( 2 )
Eye-Tracking ( 2 )
Tree Testing ( 2 )
Correlation ( 2 )
Data ( 2 )
KLM ( 2 )
A/B Testing ( 2 )
Personas ( 2 )
UX Salary Survey ( 2 )
Findability ( 2 )
Tasks ( 2 )
IA ( 2 )
Focus Groups ( 2 )
SUM ( 2 )
Site Analytics ( 1 )
Delight ( 1 )
Customer effort ( 1 )
Microsoft Desirability Toolkit ( 1 )
CSUQ ( 1 )
LTR ( 1 )
PSSUQ ( 1 )
TAM ( 1 )
Task Completin ( 1 )
Facilitation ( 1 )
Metric ( 1 )
Mobile Usability ( 1 )
moderated ( 1 )
Desktop ( 1 )
Moderating ( 1 )
protoype ( 1 )
Information Architecture ( 1 )
NSAT ( 1 )
Certification ( 1 )
Contextual Inquiry ( 1 )
Problem Severity ( 1 )
Prototype ( 1 )
Task Randomization ( 1 )
Desirability ( 1 )
Segmentation ( 1 )
Software ( 1 )
Ordinal ( 1 )
Trust ( 1 )
Errors ( 1 )
Persona ( 1 )
User Testing ( 1 )
True Intent ( 1 )
Visual Appeal ( 1 )
Top Task Analysis ( 1 )
Design ( 1 )
Effect Size ( 1 )
Unmoderated ( 1 )
Regression Analysis ( 1 )
Conjoint Analysis ( 1 )
Five ( 1 )
Test Metrics ( 1 )
Margin of Error ( 1 )
Perceptions ( 1 )
Z-Score ( 1 )
Performance ( 1 )
Quality ( 1 )
Sample ( 1 )
Competitive ( 1 )
Expectations ( 1 )
Formative ( 1 )
Think Aloud ( 1 )
Crowdsourcing ( 1 )
Random ( 1 )
Affinity ( 1 )
Remote usability testing has become increasingly popular among user researchers and grew by 19% since 2009. Even though I have easy access to a brick and mortal usability lab, I particularly like remote testing  for at least 5 reasons: 1. Availability: Do you have time next week to drive to a place you've never been, spend an hour doing a test, then spend time coming

Read More

Why isn't usability testing done more?  And when it is done why is the sample size small? One major reason is the cost. It takes a lot of money and time to bring users into a lab and conduct a usability test. Even if users don't get compensated for their time, it still takes a lot of time for a test facilitator to prepare for

Read More