Sample Size

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Most methods in UX rely on collecting data (behavioral and attitudinal) from a sample of participants. But knowing how many participants you should use is not a simple question. What's particularly difficult about learning how to compute the right sample size for a study is that books and articles can get overly technical; it's hard to know whether the advice is relevant to an applied

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What sample size do we need? It's consistently among the most common questions I get from researchers. It can be a confusing process, but that's why we cover sample-size planning at the Denver UX Boot Camp. Determining the right sample size for a project is a science--an imprecise science. It's like appraising a house: you make assumptions, some more accurate than others, but rarely does

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Seeing is believing. Observing just a handful of users interact with a product can be more influential than reading pages of a professionally done report or polished presentation. But what if a stakeholder only has time to watch two or just one of the users in a usability study? Are there circumstances where watching some users is worse than watching no users at all? Watching

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Some people think that if you have a small sample size you can't use statistics. Put simply, this is wrong, but it's a common misconception. There are appropriate statistical methods to deal with small sample sizes. Although one researcher's "small" is another's large, when I refer to small sample sizes I mean studies that have typically between 5 and 30 users total—a size very common

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If you're in User Experience, chances are you probably didn't get into the field because of your love of math. As UX continues to mature it's becoming harder to avoid using statistics to quantify design improvements. One of my goals is to help make challenging concepts more approachable and accessible. Last week Jim Lewis and I gave our tutorial on Practical UX Statistics as part

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It's usually the first and most difficult question to answer when planning a usability evaluation: What sample size do I need? There are some who will just say it doesn't matter what the sample size is because usability is qualitative…and after all any users are better than none. Others will say that you only need to test with five users. And yet others will pick

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Timing, luck and perseverance all play a role in making a successful product. But so does observing and understanding your customers' problems. The number of customers you need to observe will depend on how common customer behaviors are and how certain you need to be. Building a successful product means building something that customers want or need and are willing to pay for. It's not

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If you're familiar with usability testing then you're familiar with the magic number 5. Five users will on average find most of the problems that affect at least one-third or more of your users.  If problems are less common, then you will need to test more users to find and fix them. On many high-traffic websites usability problems affect less than 1 out of 10

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Wondering about the origins of the sample size controversy in the usability profession?  Here is an annotated timeline of the major events and papers which continue to shape this topic. The Pre-Cambrian Era (Up to 1982) It's the dawn of Usability Evaluation and the first indications of diminishing returns in problem discovery are emerging. 1981: Alphonse Chapanis and colleagues suggest that observing about five to

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