SUPRQ

Browse Content by Topic

UX ( 60 )
Usability Testing ( 52 )
Statistics ( 51 )
Methods ( 51 )
Usability ( 32 )
Survey ( 31 )
User Research ( 27 )
Customer Experience ( 26 )
Benchmarking ( 25 )
SUS ( 20 )
Sample Size ( 18 )
NPS ( 18 )
Usability Problems ( 17 )
Rating Scale ( 13 )
Usability Metrics ( 13 )
SUPRQ ( 12 )
Net Promoter Score ( 12 )
Metrics ( 12 )
User Experience ( 11 )
Qualitative ( 11 )
Navigation ( 10 )
Measurement ( 10 )
Market Research ( 8 )
Task Time ( 8 )
Surveys ( 8 )
Questionnaires ( 7 )
Heuristic Evaluation ( 7 )
Task Completion ( 7 )
Questionnaire ( 6 )
Mobile ( 6 )
Reliability ( 6 )
Mobile Usability Testing ( 6 )
UX Metrics ( 6 )
Usability Problem ( 5 )
Validity ( 5 )
Rating Scales ( 5 )
Six Sigma ( 5 )
Visualizing Data ( 5 )
Satisfaction ( 5 )
Research ( 4 )
Analytics ( 4 )
Confidence ( 4 )
UX Maturity ( 4 )
Confidence Intervals ( 4 )
Task Times ( 4 )
Quantitative ( 4 )
Credibility ( 4 )
Loyalty ( 4 )
Moderation ( 4 )
Customer Segmentation ( 3 )
SEQ ( 3 )
SUPR-Q ( 3 )
Expert Review ( 3 )
ROI ( 3 )
Task Metrics ( 3 )
Unmoderated Research ( 3 )
Lean UX ( 3 )
Card Sorting ( 3 )
Usability Lab ( 3 )
SUM ( 2 )
UX Methods ( 2 )
Eye-Tracking ( 2 )
Summative ( 2 )
A/B Testing ( 2 )
Remote Usability Testing ( 2 )
Marketing ( 2 )
Key Driver ( 2 )
Data ( 2 )
IA ( 2 )
Tree Testing ( 2 )
PhD ( 2 )
Excel ( 2 )
Personas ( 2 )
UX Salary Survey ( 2 )
KLM ( 2 )
Certification ( 2 )
PURE ( 2 )
UMUX-lite ( 2 )
Correlation ( 2 )
Tasks ( 2 )
Salary Survey ( 2 )
Branding ( 2 )
Focus Groups ( 2 )
Findability ( 2 )
Cognitive Walkthrough ( 2 )
Facilitation ( 1 )
Site Analytics ( 1 )
Metric ( 1 )
Information Architecture ( 1 )
Perceptions ( 1 )
protoype ( 1 )
Problem Severity ( 1 )
Affinity ( 1 )
moderated ( 1 )
Task Completin ( 1 )
Mobile Usability ( 1 )
Prototype ( 1 )
Z-Score ( 1 )
Performance ( 1 )
Contextual Inquiry ( 1 )
Moderating ( 1 )
Errors ( 1 )
Quality ( 1 )
Trust ( 1 )
Persona ( 1 )
Segmentation ( 1 )
Software ( 1 )
Ordinal ( 1 )
User Testing ( 1 )
Effect Size ( 1 )
True Intent ( 1 )
Visual Appeal ( 1 )
Top Task Analysis ( 1 )
Design ( 1 )
Unmoderated ( 1 )
Regression Analysis ( 1 )
Conjoint Analysis ( 1 )
Random ( 1 )
Margin of Error ( 1 )
Crowdsourcing ( 1 )
Sample ( 1 )
Five ( 1 )
Task Randomization ( 1 )
Test Metrics ( 1 )
Expectations ( 1 )
Competitive ( 1 )
Formative ( 1 )
Think Aloud ( 1 )
Desktop ( 1 )
There's a long list of things to fix on any website. But there are usually a few fixes which will have a disproportionate impact. To help identify those, we ask users a simple question at the end of our studies: "If you could only fix one thing on this website, what would it be?" We use an open ended question to collect responses. While this

Read More

Build it and they might come. Build trust and they might stay. Make it usable and credible and they may tell their friends. The first step in building a successful website is to provide something people want or need—like a product, information or service. After that, it better be easy to use.  Now you may start to get users telling their friends, tweeting about your

Read More