Surveys

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UX ( 73 )
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Usability Testing ( 55 )
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Survey ( 38 )
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Usability ( 32 )
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sliders ( 3 )
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PURE ( 3 )
Excel ( 2 )
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SUM ( 2 )
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Tree Testing ( 2 )
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UX Salary Survey ( 2 )
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IA ( 2 )
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Star Scale ( 2 )
Eye-Tracking ( 2 )
Emoji scale ( 2 )
slider ( 2 )
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LTR ( 2 )
Variables ( 2 )
Marketing ( 2 )
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Formative ( 2 )
KLM ( 2 )
Likert ( 1 )
consumer software ( 1 )
Desktop ( 1 )
Design Thinking ( 1 )
Latin Squares ( 1 )
Visual Analog Scale ( 1 )
b2b software ( 1 )
User-Centred Design ( 1 )
Meeting software ( 1 )
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Margin of Error ( 1 )
CUE ( 1 )
RITE ( 1 )
MUSiC ( 1 )
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History of usability ( 1 )
ISO ( 1 )
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Linear Numeric Scale ( 1 )
Information Architecture ( 1 )
Bias ( 1 )
Contextual Inquiry ( 1 )
Mean Opinion Scale ( 1 )
graphic scale ( 1 )
Probability ( 1 )
Measure ( 1 )
coding ( 1 )
negative scale ( 1 )
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AttrakDiff2 ( 1 )
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Five ( 1 )
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Top Task Analysis ( 1 )
True Intent ( 1 )
Visual Appeal ( 1 )
Certification ( 1 )
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Microsoft Desirability Toolkit ( 1 )
Competitive ( 1 )
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PSSUQ ( 1 )
meCUE2.0 ( 1 )
UEQ ( 1 )
Quality ( 1 )
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Trust ( 1 )
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Moderating ( 1 )
Ordinal ( 1 )
Metric ( 1 )
protoype ( 1 )
moderated ( 1 )
NSAT ( 1 )
CSUQ ( 1 )
Delight ( 1 )
Customer effort ( 1 )
Test Metrics ( 1 )
You've worked hard designing your survey, you need data to make better decisions for your product, you need people to answer your survey! Unfortunately, in our quest to squeeze the most out of our precious participants, it gets difficult not to commit some survey sins. Inevitably one or a few of these response rate killers will creep into your next survey project. Knowing more about

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An effective questionnaire is one that has been psychometrically validated. This primarily means the items are reliable (consistent) and valid (measuring what we intend to measure). So if we say a questionnaire measures perceptions of website usability, it should be able to differentiate between usable and unusable websites and do so consistently over time. With websites and software products that have an international reach, a

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Subtle changes to response items in surveys and questionnaires can affect responses. Many of the techniques for item and scale construction in user-research come from marketing and psychology. Some topics can be controversial, sensitive or confusing and so having the right question with the right response options is important. Attitudes about usability aren't typically controversial so you're likely to get more honest answers. Consequently, slight

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