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A key principal of usability testing is that users should simulate actual usage as much as possible. That means using realistic tasks that represent users' most common goals on the website or app they'll be working with 'out in the wild.' Usability testing is inherently contrived but we still want to provide as realistic a testing environment as possible. For public facing websites this is

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The core idea behind usability testing is having real people trying to accomplish real tasks on software, websites, cell phones or hardware. Identifying what users are trying to do is a key first step. Once you know what tasks you want to test, you'll want to create realistic task scenarios for participants to attempt. A task is made up of the steps a user has

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