Blog Topic: Technical Activity Checklist

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Validating a Tech Savviness Metric for UX Research

August 1, 2023

Some participants in usability studies complete a task effortlessly, while others struggle with the same task. In retrospective UX surveys, some respondents report having an easy time using a website and strongly recommend it to others, but others report having a much poorer website experience. Why? What explains the discrepancy between experiences, especially when the

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Measuring Tech Savviness with Technical Activity Checklists

June 6, 2023

UX research is geared primarily toward understanding how to improve the experience of products, websites, and software. The intent is not to assess people but to use people to assess product experiences. But people’s ability to solve technical problems—what we often loosely refer to as tech savviness—can confound our research findings. That is, including only

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