UX Methods

by Jeff Sauro | May 2, 2017

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Statistics ( 51 )
Methods ( 50 )
Usability Testing ( 49 )
UX ( 47 )
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Usability ( 26 )
Customer Experience ( 25 )
Benchmarking ( 20 )
Sample Size ( 18 )
NPS ( 17 )
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SUS ( 17 )
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Rating Scale ( 11 )
Qualitative ( 11 )
Navigation ( 10 )
Metrics ( 9 )
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Mobile Usability Testing ( 5 )
Six Sigma ( 5 )
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Visualizing Data ( 5 )
Questionnaires ( 5 )
Reliability ( 5 )
Moderation ( 4 )
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Validity ( 4 )
Analytics ( 4 )
Satisfaction ( 4 )
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Confidence Intervals ( 4 )
UX Maturity ( 4 )
Research ( 4 )
Quantitative ( 4 )
Credibility ( 4 )
Task Metrics ( 3 )
UX Metrics ( 3 )
Expert Review ( 3 )
Customer Segmentation ( 3 )
Lean UX ( 3 )
ROI ( 3 )
Card Sorting ( 3 )
Rating Scales ( 3 )
PhD ( 2 )
SEQ ( 2 )
Branding ( 2 )
Correlation ( 2 )
Remote Usability Testing ( 2 )
Tasks ( 2 )
Excel ( 2 )
SUM ( 2 )
Personas ( 2 )
Focus Groups ( 2 )
KLM ( 2 )
Cognitive Walkthrough ( 2 )
Marketing ( 2 )
Usability Lab ( 2 )
Eye-Tracking ( 2 )
Summative ( 2 )
UX Salary Survey ( 2 )
Findability ( 2 )
Data ( 2 )
UMUX-lite ( 2 )
Salary Survey ( 2 )
Key Driver ( 2 )
A/B Testing ( 2 )
UX Methods ( 2 )
Tree Testing ( 2 )
IA ( 2 )
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Information Architecture ( 1 )
Contextual Inquiry ( 1 )
Desktop ( 1 )
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Ordinal ( 1 )
Sample ( 1 )
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Perceptions ( 1 )
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protoype ( 1 )
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Prototype ( 1 )
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Task Completin ( 1 )
Errors ( 1 )
Visual Appeal ( 1 )
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SUPR-Q ( 1 )
Expectations ( 1 )
Competitive ( 1 )
Task Randomization ( 1 )
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Quality ( 1 )
Software ( 1 )
Segmentation ( 1 )
Design ( 1 )
Top Task Analysis ( 1 )
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Unmoderated ( 1 )
Effect Size ( 1 )
Persona ( 1 )
User Testing ( 1 )
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How Do You Measure UX Maturity?

By Jeff Sauro . May 2, 2017 . Tags: UX Maturity, UX Methods, User Experience

A better user experience can lead to increased satisfaction, more loyal customers, and ultimately more revenue. But what does it take to deliver a better user experience? Will applying one of the many methods, or hiring the right UX designer or researcher suffice? There is a general sense in the UX community that a mature UX organization will lead to a better user experience. This

By Jeff Sauro . October 9, 2013 . Tags: UX Methods

There are a lot of methods to use to improve the user experience. We detailed many of them in an earlier blog. We know many of you are visual learners so we created an infographic of when to use which UX method. To help evangelize these methods and approaches we created a high resolution two-sided printable version you can purchase and display in your office