UX

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Statistics ( 51 )
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Usability Testing ( 49 )
UX ( 47 )
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Usability ( 26 )
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NPS ( 17 )
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SUS ( 17 )
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Mobile Usability Testing ( 5 )
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Mobile ( 5 )
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UX Maturity ( 4 )
Quantitative ( 4 )
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Research ( 4 )
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UX Metrics ( 3 )
Expert Review ( 3 )
Customer Segmentation ( 3 )
Lean UX ( 3 )
ROI ( 3 )
Card Sorting ( 3 )
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PhD ( 2 )
SEQ ( 2 )
Branding ( 2 )
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Remote Usability Testing ( 2 )
Tasks ( 2 )
Excel ( 2 )
SUM ( 2 )
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KLM ( 2 )
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Eye-Tracking ( 2 )
Summative ( 2 )
UX Salary Survey ( 2 )
Findability ( 2 )
Data ( 2 )
UMUX-lite ( 2 )
Salary Survey ( 2 )
Key Driver ( 2 )
A/B Testing ( 2 )
UX Methods ( 2 )
Tree Testing ( 2 )
IA ( 2 )
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Information Architecture ( 1 )
Contextual Inquiry ( 1 )
Desktop ( 1 )
Problem Severity ( 1 )
Site Analytics ( 1 )
Ordinal ( 1 )
Sample ( 1 )
Five ( 1 )
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Z-Score ( 1 )
protoype ( 1 )
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Metric ( 1 )
Facilitation ( 1 )
Prototype ( 1 )
Affinity ( 1 )
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Errors ( 1 )
Visual Appeal ( 1 )
Conjoint Analysis ( 1 )
Regression Analysis ( 1 )
SUPR-Q ( 1 )
Expectations ( 1 )
Competitive ( 1 )
Task Randomization ( 1 )
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Quality ( 1 )
Software ( 1 )
Segmentation ( 1 )
Design ( 1 )
Top Task Analysis ( 1 )
True Intent ( 1 )
Unmoderated ( 1 )
Effect Size ( 1 )
Persona ( 1 )
User Testing ( 1 )
Margin of Error ( 1 )
How do you create a better user experience? The answer starts with asking the right questions. While there are many questions you should ask to measure the user experience, there are a number of questions that come up repeatedly. Here are the seven I get the asked the most and some guidance on how to answer them.   We cover all of them in our Denver

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User research is not a hard science. But like all behavioral sciences, there are principles, best-practices, rules and recommendations. Across dozens of tutorials, five books, many articles and blogs, boot camps, and discussions with both seasoned and new UX professionals, I've noticed a number of common problems and themes related to measuring the customer experience. Here's a list of 25 rules and recommendations that people

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As you approach a research project, you are often faced with choices about different methods and concepts. While you consider your options among methods, it may be that opposing methods actually offer a complementary rather than contradictory view of the user experience. The following pairs of essential concepts are often portrayed as mutually exclusive while, in fact, the elements of each pair complement each other.

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It was another busy year on MeasuringU.com. In 2014, our articles were served up 2.5 million times to 988,000 visitors. Thank You! A lot of effort goes into researching and writing the articles we publish. We get a lot of our ideas with working directly on the problems we write about and feedback from readers. Please continue to send us your comments in 2015. Here,

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The results of the 2014 UXPA salary survey are in. This is the 4th UXPA survey I've crunched the numbers for and this year was just as interesting and showed similar patterns as 2011. The Results The survey is based on 1,235 responses from 50 countries, with 66% of the responses coming from the US. Other significant numbers came from the UK (13%), Canada (3%),

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The user puts the u in UX. What defines UX in general and usability in particular, is the observation of people interacting with products--software, hardware, and websites. For decades, UX professionals have worked to convince executives and product managers of the importance of involving users in the design and evaluation of product experiences. We stress the necessary difference between usability testing and traditional market research

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The field of user experience encompasses a wide array of individual jobs including designers, researchers, information architects and product developers. It has received attention lately for being both one of the fastest growing job sectors and notoriously difficulty to recruit qualified candidates for. If you're interested in breaking into the field, or just want to see what all the fuss is about, here is a

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It was a great year on MeasuringUsability.com. We featured both primary research and relevant research published in peer reviewed journals and websites. Our articles were served-up 2.2. million times to 895k visitors in 2013. Here are the ten articles that received many of those page views (in descending order). Using Card Sorting To Test Information Architecture:  Card sorting is a popular method for improving the

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There are a number of popular methods used in improving the user experience at all phases of research and design. The following are some of the more popular methods we use and when we use them. We will focus on most of these methods in detail at the UX Bootcamp in Denver. Requirements Who are the Users and Customers? Survey:  The cheapest way to find

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Designing a better user experience means making sure that users can access information and services across multiple devices, especially mobile devices (phones and tablets). In building a better experience, there are many questions about mobile device usage and how designers can best meet users' needs with apps and responsive designs. We've conducted a lot of mobile usability studies and in the process have encountered many

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