UX

Browse Content by Topic

UX ( 62 )
Methods ( 52 )
Usability Testing ( 52 )
Statistics ( 51 )
Usability ( 32 )
Survey ( 31 )
User Research ( 27 )
Customer Experience ( 26 )
Benchmarking ( 26 )
SUS ( 21 )
NPS ( 20 )
Sample Size ( 18 )
Usability Problems ( 17 )
Net Promoter Score ( 14 )
Metrics ( 13 )
Rating Scale ( 13 )
Usability Metrics ( 13 )
SUPRQ ( 12 )
User Experience ( 11 )
Qualitative ( 11 )
Measurement ( 10 )
Navigation ( 10 )
Task Time ( 8 )
Market Research ( 8 )
Surveys ( 8 )
Task Completion ( 7 )
Questionnaires ( 7 )
Heuristic Evaluation ( 7 )
UX Metrics ( 7 )
Reliability ( 6 )
Mobile ( 6 )
Questionnaire ( 6 )
Mobile Usability Testing ( 6 )
Analytics ( 5 )
Usability Problem ( 5 )
Validity ( 5 )
Rating Scales ( 5 )
Visualizing Data ( 5 )
Six Sigma ( 5 )
Satisfaction ( 5 )
Research ( 4 )
Confidence ( 4 )
UX Maturity ( 4 )
Confidence Intervals ( 4 )
Task Times ( 4 )
Quantitative ( 4 )
Credibility ( 4 )
Loyalty ( 4 )
Moderation ( 4 )
Customer Segmentation ( 3 )
Expert Review ( 3 )
Card Sorting ( 3 )
SUPR-Q ( 3 )
SEQ ( 3 )
Task Metrics ( 3 )
Unmoderated Research ( 3 )
Lean UX ( 3 )
Usability Lab ( 3 )
ROI ( 3 )
Eye-Tracking ( 2 )
Excel ( 2 )
Summative ( 2 )
PhD ( 2 )
Salary Survey ( 2 )
IA ( 2 )
Key Driver ( 2 )
Marketing ( 2 )
Tree Testing ( 2 )
Data ( 2 )
UX Methods ( 2 )
Remote Usability Testing ( 2 )
SUM ( 2 )
Personas ( 2 )
A/B Testing ( 2 )
UX Salary Survey ( 2 )
Findability ( 2 )
KLM ( 2 )
Certification ( 2 )
Tasks ( 2 )
UMUX-lite ( 2 )
Correlation ( 2 )
PURE ( 2 )
Branding ( 2 )
Focus Groups ( 2 )
Cognitive Walkthrough ( 2 )
protoype ( 1 )
Z-Score ( 1 )
Facilitation ( 1 )
Perceptions ( 1 )
Site Analytics ( 1 )
Metric ( 1 )
Contextual Inquiry ( 1 )
Prototype ( 1 )
Mobile Usability ( 1 )
Performance ( 1 )
moderated ( 1 )
Affinity ( 1 )
Task Completin ( 1 )
Moderating ( 1 )
Information Architecture ( 1 )
Problem Severity ( 1 )
Test Metrics ( 1 )
Trust ( 1 )
Persona ( 1 )
Segmentation ( 1 )
Software ( 1 )
Ordinal ( 1 )
User Testing ( 1 )
Effect Size ( 1 )
True Intent ( 1 )
Visual Appeal ( 1 )
Top Task Analysis ( 1 )
Design ( 1 )
Unmoderated ( 1 )
Regression Analysis ( 1 )
Conjoint Analysis ( 1 )
Random ( 1 )
Margin of Error ( 1 )
Crowdsourcing ( 1 )
Sample ( 1 )
Five ( 1 )
Task Randomization ( 1 )
Quality ( 1 )
Competitive ( 1 )
Expectations ( 1 )
Formative ( 1 )
Errors ( 1 )
Think Aloud ( 1 )
Desktop ( 1 )
The user puts the u in UX. What defines UX in general and usability in particular, is the observation of people interacting with products--software, hardware, and websites. For decades, UX professionals have worked to convince executives and product managers of the importance of involving users in the design and evaluation of product experiences. We stress the necessary difference between usability testing and traditional market research

Read More

The field of user experience encompasses a wide array of individual jobs including designers, researchers, information architects and product developers. It has received attention lately for being both one of the fastest growing job sectors and notoriously difficulty to recruit qualified candidates for. If you're interested in breaking into the field, or just want to see what all the fuss is about, here is a

Read More

It was a great year on MeasuringUsability.com. We featured both primary research and relevant research published in peer reviewed journals and websites. Our articles were served-up 2.2. million times to 895k visitors in 2013. Here are the ten articles that received many of those page views (in descending order). Using Card Sorting To Test Information Architecture:  Card sorting is a popular method for improving the

Read More

There are a number of popular methods used in improving the user experience at all phases of research and design. The following are some of the more popular methods we use and when we use them. We will focus on most of these methods in detail at the UX Bootcamp in Denver. Requirements Who are the Users and Customers? Survey:  The cheapest way to find

Read More

Designing a better user experience means making sure that users can access information and services across multiple devices, especially mobile devices (phones and tablets). In building a better experience, there are many questions about mobile device usage and how designers can best meet users' needs with apps and responsive designs. We've conducted a lot of mobile usability studies and in the process have encountered many

Read More

2012 was a busy year for us at Measuring Usability LLC. We worked with dozens of great clients on many interesting projects. We hosted the successful Lean UX Denver conference and released two books. We doubled our office space and welcomed three new analysts to the team. On MeasuringUsability.com our servers saw 596k visitors and 1.6 Million page views in 2012. We wrote 49 articles

Read More

Few things are more revealing than watching just a few users attempt tasks on a website or software. But while you're watching users you should ask them some key questions to help put the observations into perspective. Here are eight recommendations for helping quantify both attitudes and put the insightful observations into context. Software Usability-- Use the System Usability Scale (SUS): This venerable 10 item

Read More

Alert: Are you sure you want to proceed? In his seminal book, The Humane Interface, the late Jef Raskin, one of the original Apple Designers, described inefficient interfaces as those that required user input but provided nothing in return. He provided as an example a Mac dialogue box from over 12 years ago (shown below) which had an efficiency rating of 0 (effort in and

Read More

The background, education and skills of professionals in User Experience are diverse. Regardless of whether you're more on the research side or more on the design side of the User Experience, here are five skills that will make you more valuable and effective in your job. 1.    Coding No you're not a developer, you probably don't have a degree in computer science and probably never

Read More

There are more than five challenges facing UX professionals today, but here are five that tend to cross projects and products: Time: You've got two weeks to get the next design out. How do you have time to conduct ethnographic research, build personas and conduct a usability test? In many organizations, even a "quick" usability test still takes 3 months to plan, recruit, execute and

Read More