Mixed-methods solutions for UX research.
We provide quantitative-qualitative services and software to measure the user and customer experience.
Research Expertise
1Goals, Methods & Recruiting
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Help Refine Your Research Goals
Collaborative Processes -
Utilize Mixed-Methods Approach
Quantitative and Qualitative Methods -
Manage Recruiting
Screen and Schedule Participants
2Data Collection & Analysis
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Program Studies for Desktop/Mobile
Utilize Our Advanced Survey Platform MUIQ® -
Array of Analytical Techniques
Including Kano, Max-Diff and ANOVA -
Facilitate Usability Testing
Moderated or Unmoderated In Our Labs or Remotely
3Insights & Recommendations
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Bring Meaning to the Metrics
Answer the "Why" Behind Numbers -
Translate to Actionable Insights
Summarize and Interpret the Data -
Present to Stakeholders
Share Findings With Your Organization
Recent Content
UX and Net Promoter Benchmarks of Mass Merchant Websites
August 3, 2021
Campbell’s Law and the Net Promoter Score
July 27, 2021
Sample Sizes Needed to Exceed NPS Benchmarks
July 20, 2021
How to Write a Survey Question
July 13, 2021
Our Clients
Helping some of the world's best known brands measure and improve the user experience.