How Harmful is the Net Promoter Score? Separating the Data from the Diatribes  Jeff Sauro, PhD The Net Promoter Score is widely used, but not necessarily widely loved. Many organizations  ...Read More

3 Days of Intensive Training on UX Methods, Metrics and Measurement Event Date: August 8th-10th 2018 Event Location: Denver, Colorado REGISTRATION OPEN!   Participants receive a User Experience Research Certificate  ...Read More

Jeff Sauro, Ph.D., author of "Quantifying the User Experience," will be a featured speaker at Rosenfeld Media's virtual conference on "The Business Case for Design." He will be speaking from  ...Read More

UXPA Boston Thursday, May 10, 2018 The Sheraton Boston Hotel, Boston, Massachusetts Come visit our booth in the Constitution Ballroom! More on the 2018 UXPA Conference ...Read More

4 Part Lecture Series with Jeff Sauro:   Part 1: Thursday, October 5 Part 2: Thursday, October 12 Part 3: Thursday, October 19 Part 4: Thursday, October 26   Lectures  ...Read More

UX Strat: Boulder September 18th and 19th Boulder Theater: 2032 14th Street, Boulder, CO 80302 Sponsoring and Exhibiting: The MeasuringU Team (stop by our booth!) Program Overview More on the  ...Read More

3 Days of Intensive Training on Usability Testing, Metrics, Analysis and UX Methods Event Date: August 16th-18th 2017 Event Location: Denver, Colorado REGISTER FOR 2018   Participants receive a User  ...Read More

Jeff and the MeasuringU Team will present: From Snake-Oil to Science: Measuring UX Maturity Colorado Convention Center, Denver, CO | May 10, 2017 | 4:30pm See more program information and  ...Read More

3 Days of Hands-On Training on UX Methods, Metrics and Analysis. Participants receive a User Experience Research Certificate and 2.5 Continuing Education Credits from the University of Denver ...Read More

Whether you're introducing how to measure user experience to an organization or trying to advance the maturity of your UX practice, you need a plan for measuring and improving the  ...Read More