Lewis, James R. & Sauro, J. (2018)  “Item Benchmarks for the System Usability Scale” in Journal of Usability Studies Issue 3, Vol. 13, May 2017, pp. 158-167

Sauro, J., & Zarolia, P. (2017)  “SUPR-Qm: A Questionnaire to Measure the Mobile App User Experience” in Journal of Usability Studies Issue 1, Vol. 13, Nov. 2017, pp. 17-37

Sauro, J., Johnson, K., Meenan, C. (2017) “From Snake-Oil to Science: Measuring UX Maturity.” Proceedings of the Conference in Human Factors in Computing Systems (CHI 2017) Denver, CO, USA.

Rohrer, C., Wendt, J., Sauro, J., Boyle, F., Cole. S.(2016) A Pragmatic Approach for Scoring Product Usability CHI Extended Abstracts 2016: 786-795

Sauro, J. (2015) “SUPR-Q: A Comprehensive Measure of the Quality of the Website User Experience” in Journal of Usability Studies Issue 2, Vol. 10, Feb. 2015, pp. 68-86

Sauro, J. (2014) “The Relationship Between Problem Frequency and Problem Severity in Usability Evaluations“in Journal of Usability Studies Issue 1, Vol. 10, Nov 2014, pp. 17-25

Bias, R. G., Kortum, P., Sauro, J., & Gillan, D. (2013). Clothing the naked Emperor: The unfulfilled promise of the science of usability. Interactions, November+December 2013, 72-77.

Sauro, J. (2013) Comments on Lascu and Clow (2008) Interacting with Computers, Special Issue: Commentary on Scale Derivation 25 (4): 327-330

Sauro, J. (2013) A Single-Item Measure of Website Usability: Comments on Christophersen and Konradt (2011) Interacting with Computers, Special Issue: Commentary on Scale Derivation 25 (4): 302-303

Ohgi, J. and Sauro, J. (2011) ISO standards and enterprise software: A case study using SUMI and SUS in an International Sale. In Marcus, A. (ed.), Design, User Experience, and Usability. Theory, Methods, Tools and Practice. Springer, Berlin.

Sauro, J. (2011) “SUStisfied? Little-Known System Usability Scale Facts“User Experience Magazine, 10(3).

Sauro, J. & Lewis J.R. (2011) “When Designing Usability Questionnaires, Does It Hurt to Be Positive?.” in Proceedings of the Conference in Human Factors in Computing Systems (CHI 2011) Vancouver, BC, Canada.
Received an Honorable Mention for Best Paper

Molich, R., Chattratichart J., Hinkle, V. & Jensen, J., Kirakowski, J., Sauro, J., Sharon, T., Traynor, B. (2010) “Rent a Car in Just 0, 60, 240 or 1,217 Seconds? — Comparative Usability Measurement, CUE-8 in Journal of Usability Studies Volume 6, Issue 1, November 2010, pp. 8 – 24

Harkins, J., Tucker P., Williams, N. & Sauro, J. (2010) “Vibration Signaling in Mobile Devices for Emergency Alerting: A Study With Deaf Evaluators in Journal of Deaf Studies and Deaf Education 2010 15: 438-445

Sauro, J. & Lewis J.R. (2010) “Average Task Times in Usability Tests: What to Report? .” in Proceedings of the Conference in Human Factors in Computing Systems (CHI 2010)

Sauro, J. (2009) “Composite Operators for Keystroke Level Modeling.”in Proceedings of the Human Computer Interaction International Conference (HCII 2009), San Diego CA, USA

Lewis, J R & Sauro, J. (2009) “The Factor Structure Of The System Usability Scale.” in Proceedings of the Human Computer Interaction International Conference (HCII 2009), San Diego CA, USA

Sauro, J. & Dumas J. (2009) “Comparison of Three One-Question, Post-Task Usability Questionnaires.” in Proceedings of the Conference in Human Factors in Computing Systems (CHI 2009) Boston, MA.
Nominated for Best Paper Award

Sauro, J. & Lewis J.R. (2009) Correlations among Prototypical Usability Metrics: Evidence for the Construct of Usability. in Proceedings of the Conference in Human Factors in Computing Systems (CHI 2009) Boston, MA. Nominated for Best Paper Award

Lewis, J.R. & Sauro, J. (2006) “When 100% Really Isn’t 100%: Improving the Accuracy of Small-Sample Estimates of Completion Rates” in Journal of Usability Studies Issue 3, Vol. 1, May 2006, pp. 136-150

Sauro, J. (2006) “Why a Completion Rate is Better with a Confidence Interval” in the Usability Professional’s Association: UPA VOICE June 2006

Sauro, J. (2006) “The User is in the Numbers” in ACM Interactions Volume 13, Issue 6 November-December.

Sauro, J. (2006) Waits & Measures: Quantifying Usability Guest Editor of the ACM Interactions Special Edition Volume 13, Issue 6 November-December.

Sauro, J & Lewis, J R (2005) “Estimating Completion Rates from Small Samples using Binomial Confidence Intervals: Comparisons and Recommendations“in Proceedings of the Human Factors and Ergonomics Society Annual Meeting (HFES 2005) Orlando, FL

Sauro, J. & Kindlund E. (2005) “How long Should a Task Take? Identifying Specification Limits for Task Times in Usability Tests” in Proceeding of the Human Computer Interaction International Conference (HCII 2005), Las Vegas, USA

Sauro, J. & Kindlund E. (2005) “Using a Single Usability Metric (SUM) to Compare the Usability of Competing Products” in Proceeding of the Human Computer Interaction International Conference (HCII 2005), Las Vegas, USA

Sauro, J. & Kindlund E. (2005) “Making Sense of Usability Metrics: Usability and Six Sigma” in Proceedings of the Usability Professionals Association (UPA 2005) Conference Montreal, Canada

Sauro, J. & Kindlund E. (2005) “A Method to Standardize Usability Metrics into a Single Score.“in Proceedings of the Conference in Human Factors in Computing Systems (CHI 2005) Portland, OR.

Sauro J (2004) “Premium Usability: Getting the Discount without Paying the Price“in ACM Interactions Volume 11, July-August.