Mixed-methods solutions for UX research.
We provide quantitative-qualitative services and software to measure the user and customer experience.
Research Expertise
1Goals, Methods & Recruiting
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Help Refine Your Research Goals
Collaborative Processes -
Utilize Mixed-Methods Approach
Quantitative and Qualitative Methods -
Manage Recruiting
Screen and Schedule Participants
2Data Collection & Analysis
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Program Studies for Desktop/Mobile
Utilize Our Advanced Survey Platform MUIQ® -
Array of Analytical Techniques
Including Kano, Max-Diff and ANOVA -
Facilitate Usability Testing
Moderated or Unmoderated In Our Labs or Remotely
3Insights & Recommendations
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Bring Meaning to the Metrics
Answer the "Why" Behind Numbers -
Translate to Actionable Insights
Summarize and Interpret the Data -
Present to Stakeholders
Share Findings With Your Organization
Recent Content
Why Do People Hate the Net Promoter Score?
September 21, 2021
Measuring UX: From the UMUX-Lite to the UX-Lite
September 15, 2021
A Review of Alternates for the UMUX-Lite Usefulness Item
September 7, 2021
UX and Net Promoter Benchmarks of Drugstore Websites
August 31, 2021
Our Clients
Helping some of the world's best known brands measure and improve the user experience.