
20 Years of UX Research
Software, training, and services to measure the user and customer experience
1Goals, Methods & Recruiting
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Help Refine Your Research Goals
Collaborative Processes -
Utilize Mixed-Methods Approach
Quantitative and Qualitative Methods -
Manage Recruiting
Screen and Schedule Participants
2Data Collection & Analysis
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Program Studies for Desktop/Mobile
Utilize Our Advanced Survey Platform MUIQ® -
Array of Analytical Techniques
Including Kano, Max-Diff and ANOVA -
Facilitate Usability Testing
Moderated or Unmoderated In Our Labs or Remotely
3Insights & Recommendations
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Bring Meaning to the Metrics
Answer the "Why" Behind Numbers -
Translate to Actionable Insights
Summarize and Interpret the Data -
Present to Stakeholders
Share Findings With Your Organization
Recent Content


UX and NPS Benchmarks of Mass Merchant Websites (2026)
January 20, 2026

UX-Lite Sample Sizes for Confidence Intervals
January 13, 2026

How the SEQ Correlates with Other Task Metrics
January 6, 2026
Our Clients
Helping some of the world's best known brands measure and improve the user experience.