Mixed-methods solutions for UX research.
We provide quantitative-qualitative services and software to measure the user and customer experience.
Research Expertise
1Goals, Methods & Recruiting
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Help Refine Your Research Goals
Collaborative Processes -
Utilize Mixed-Methods Approach
Quantitative and Qualitative Methods -
Manage Recruiting
Screen and Schedule Participants
2Data Collection & Analysis
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Program Studies for Desktop/Mobile
Utilize Our Advanced Survey Platform MUIQ® -
Array of Analytical Techniques
Including Kano, Max-Diff and ANOVA -
Facilitate Usability Testing
Moderated or Unmoderated In Our Labs or Remotely
3Insights & Recommendations
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Bring Meaning to the Metrics
Answer the "Why" Behind Numbers -
Translate to Actionable Insights
Summarize and Interpret the Data -
Present to Stakeholders
Share Findings With Your Organization
Recent Content
How Variable Are UX Rating Scales? Data from 100,000 Responses
January 31, 2023
UX and NPS Benchmarks of Clothing Retail Websites (2023)
January 24, 2023
Does Thinking Aloud Affect Task Metrics?
January 17, 2023
Applying Rasch Analysis to UX Research
January 10, 2023
Our Clients
Helping some of the world's best known brands measure and improve the user experience.