Nine Words to Watch for When Writing Survey Questions
By Jeff Sauro, PhD and Jim Lewis, PhD . February 23, 2021 . Tags: Rating Scales, Rating Scale, Surveys, Survey
In UX research, both studies and surveys contain a lot of questions. Getting those questions right can go a long way in improving the clarity and quality of the findings. For example, we’ve recently written about how to make survey questions clearer. And while there are many stories of how the change of a single word in a survey question can lead to different results