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Erika Kindlund

Jeff Sauro, PhD

December 2, 2020

No one knows more about Quantitative Usability testing than Jeff Sauro

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5 Types of Qualitative Methods
Measuring Usability with the System Usability Scale (SUS)
15 Common Rating Scales Explained
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What Does Statistically Significant Mean?
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Refining a Tech Savvy Measure for UX Research

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The Variability and Reliability of Standardized UX Scales

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UX and NPS Benchmarks of Wireless Service Provider Websites (2023)

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