Contextual Inquiry

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UX ( 62 )
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SEQ ( 3 )
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Lean UX ( 3 )
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protoype ( 1 )
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moderated ( 1 )
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Trust ( 1 )
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Quality ( 1 )
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Expectations ( 1 )
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Think Aloud ( 1 )
Desktop ( 1 )
In the early 2000s, I was helping improve the usability of an application for commodity traders. It was an app built for tablet computers. This was a decade before the iPad. We had a good idea about the functions and tasks the app was intended to support. But we didn't really know how traders actually used the app or what they wanted to accomplish with

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