UX and Net Promoter Benchmarks of Grocery Websites

Online grocery shopping has increased substantially over the past few years due to the COVID-19 pandemic. In 2019, online grocery sales grew steadily, but they accounted for only a modest portion of sales. Now, online grocery sales are booming, with estimated annual sales of 97.7 billion in 2021, an impressive 57% increase for the market

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UX and Net Promoter Benchmarks of Seller Marketplace Websites

When we think of how the internet has changed commerce, we often consider our ability to browse and purchase products from around the world easily from the comfort of our homes with our mobile phones. But the internet has also enabled millions of people to easily sell their products to global consumers. That selling often

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UX and Net Promoter Benchmarks of Auto Insurance Websites

Fifteen minutes could save you 15%. Nationwide is on your side. You’re in good hands with Allstate. Auto insurance commercials are ubiquitous. It’s no wonder, considering the market. In 2020, the population of the United States was 331,000,000, and 230,000,000 Americans were licensed drivers. If you drive, you should have auto insurance. Until recently, most

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