Happy New Year from all of us at MeasuringU®! In 2025, we posted 48 articles and continued to add features to our MUiQ® UX testing platform to make it even easier to develop studies and analyze results. We hosted our 12th UX Measurement Bootcamp—a blended virtual event attended by UX practitioners who completed a combination
As professionals, we’re judged on what we produce. So-called deliverables are the artifacts produced by researchers. But what are UX research deliverables? Deliverables are almost always a digital record of inputs, outcomes, and recommendations in a document or presentation. But delivering documents and presentations fits the description of just about all knowledge worker output, so
We developed the SUPR-Qm® to measure the uniqueness of the mobile app user experience. You can measure mobile apps using technology-agnostic questionnaires such as the UX-Lite® and SUS. But our research and experience suggest that the mobile app experience warrants a tailored questionnaire, like how the SUPR-Q is for websites. People have different expectations for
We developed the SUPR-Qm® in 2017 to measure the quality of the mobile app experience. Its original form had 16 items. That is long for a UX questionnaire (e.g., the SUS has ten and the SUPR-Q® has eight). The reason it had 16 items was that it was developed using a technique called Rasch analysis,
User experience research has a wide variety of methods. The variety can be both inspiring and daunting—where do you start, what should you master? We recommend two approaches to extend your knowledge of UX methods. First, understand how the many methods relate by reviewing our taxonomy. Second, understand which methods are used the most and
We know that for a lot of UX professionals, quantitative UX research sounds like an oxymoron. You might have been involved in a few debates that included topics like: Whether you should even use numbers in UX research Which is the best UX metric to use Whether you’re using the right statistical test on your
Happy New Year from all of us at MeasuringU®! In 2024, we posted 47 articles and continued to add features to our MUiQ® UX testing platform to make it even easier to develop studies and analyze results. We hosted our 11th UX Measurement Bootcamp—a blended virtual event attended by an international group of UX practitioners
Clutter distracts and detracts from a good user experience. A cluttered website makes it hard to find information. Clutter gets in the way of completing tasks. At least that’s what we think about clutter. But is there quantifiable evidence that a cluttered design degrades a website’s user experience? To answer that question, you need a
Since its development in the 1980s, System Usability Scale (SUS) score analysis has focused on estimating and comparing means. The mean is one type of average. Would it be more appropriate to estimate and compare SUS medians instead of means? To investigate this question, we analyzed and compared SUS means and medians collected from over
What makes a measure valid? Good intentions? Because someone influential said to use it online? A measure is valid if it can be demonstrated that it measures what it is intended to measure, has the expected alignment of items with factors, and has the expected statistical relationships with other metrics. Its usage also depends on
