Product Description
A comprehensive report on the UX maturity or companies and organizations.  Data was collected from late 2016 through June 2017 from 150 international respondents.
Features & Benefits
An empirically validated, industry-wide survey that benchmarks UX maturity across organizations. The report contains the following sections in 80 pages:
- Study Background & Goals
- Executive Summary
- Maturity Model Background & Coverage
- Steps in A Maturity Model
- Participants
- Characteristics of the Sample
- UX Findings
- Maturity Findings
- Individuals & Organizations
- Staffing
- Methods
- Leadership & culture
- UX Integration
- Training & Skills
- Success Metrics
- Budget/Resources