Table of Contents
- Executive Summary
- Study Design Details
- SUPR-Q & NPS Summary
- Key Findings: SUPR-Q & NPS
- Estimated SUS Scores
- UMUX-Lite
- Overall Website Attitude
- Platform Usage & Past Experience
- Likelihood for Continued Use
- Key Drivers of UX Quality
- SUPR-Qm Mobile Scores
- Kano Analysis & Priority Grid
- Areas for Improvement
- Verbatim Comments & Think Aloud Recordings
- Appendix: Demographics
Individual License: provides one person within an organization access to the license.
Site License: provides multiple people within the organization access to the license.