UX & NPS Benchmark Report for Food Delivery Websites (2021)

Name: UX & NPS Benchmark Report for Food Delivery Websites (2021)
Availability: InStock

$1,999.00 – $3,999.00

SKU: N/A Categories: Benchmark Reports, ALL Tag: Benchmark Reports

Product Description

An analysis of 220 participants on four popular food delivery websites: DoorDash, Grubhub, Postmates, Uber Eats. This report contains UX benchmarks (SUPR-Q, Net Promoter Scores, and UMUX-Lite), Areas of Improvement, and Key Driver Analysis.

Executive Summary
Study Design Details
SUPR-Q & NPS Summary
Key Findings: SUPR-Q & NPS
Estimated SUS Scores
UMUX-Lite
Overall Website Attitude
Platform Usage & Past Experience
Likelihood for Continued Use
Key Drivers of UX Quality
SUPR-Qm Mobile Scores
Kano Analysis & Priority Grid
Areas for Improvement
Verbatim Comments & Think Aloud Recordings
Appendix: Demographics

Individual License: provides one person within an organization access to the license. Site License: provides multiple people within the organization access to the license.