UX & Net Promoter Benchmark Report for Flower Websites
UX & Net Promoter Benchmark Report for Flower Websites
UX & Net Promoter Benchmark Report for Flower Websites
Price range: $899.99 through $1,299.99
Product Description
An analysis of 320 participants on popular flower delivery websites: 1800-Flowers,FTD, ProFlowers and teleflora. This report contains UX benchmarks (SUPR-Q and task-metrics), Net Promoter Scores, and behavioral data from Q1 2018.
Table of Contents
Study Overview
SUPR-Q Scores
Usability
Loyalty
Trust & Credibility
Appearance
Net Promoter Scores
Brand Attitudes
Past Experiences & Visit Frequency
Price Satisfaction & Transparency
Video Observations
What to Improve
Usability Issues Detailed
Click Maps & Heatmaps
2018 to 2017 Perception Comparison
Demographic Details
Related products
-
UX & NPS Benchmark Report for Food Delivery Websites (2021)
Price range: $1,999.00 through $3,999.00 Select options This product has multiple variants. The options may be chosen on the product page -
SUS Guide & Calculator Package
Price range: $79.99 through $299.99 Select options This product has multiple variants. The options may be chosen on the product page -
Survey Sample Size Package
Price range: $59.00 through $89.00 Select options This product has multiple variants. The options may be chosen on the product page -
Usability Statistics Package
Price range: $199.99 through $398.99 Select options This product has multiple variants. The options may be chosen on the product page
