Feature image showing a count of problems found by AI versus human researchers

Can AI Detect Usability Problems Like Researchers?

AI can “watch” videos. It can even generate a list of problems. In some cases, these problem lists seem to be reasonably consistent (reliable). But consistency is not accuracy. Are these real problems or just sophisticated AI slop generated consistently by autocorrect for video? How can we know? One way to find out is to

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Feature image showing two AI robots, each holding a clipboard with a UI problems list

How Reliable Is AI at Finding UI Problems?

It looks like AI can “watch” videos. And if AI can watch videos, it can likely extract UI problems. That suggests it has the potential to support UX research. So maybe AI can “watch” a video and detect some problems. But if you run the same video through AI multiple times, do you get the

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Feature image showing an AI robot observing the user flow to detect usability issues

Can AI Detect Usability Problems?

You may have become numb to the overhyped headlines about AI. But it’d be wrong to dismiss the impact AI can have on our industry, not only because of job displacement, but also of helping us do our jobs more effectively (hopefully). To separate the hype and hysteria, we at MeasuringU think about AI’s impact

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Feature image showing two balance scales with urns on each side

Bayes’ Law in UX Research:
The Power and Perils of Priors

“That confirms what I expected.” The same data, two different conclusions. A 90% completion rate from 20 participants on a usability test of a checkout flow. Is that completion rate better than the historical average of 78%? One researcher says yes, definitely. Another says no, it’s in line with the historical average. Both are using

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Feature image showing a researcher using banner table to present survey results

How to Use Banner Tables to Present Survey Results

Surveys are a common way to measure attitudes, behaviors, and intentions related to products and services. But large surveys can include dozens of questions and multiple demographic segments, which can mean hundreds of potential comparisons. How do you present all those results in a way stakeholders can quickly scan? You can use a slide deck

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Feature image showing a person communicating with 3 AI robots

Assistant, Analyst, and User:
How We’re Examining AI in UX

It seems like AI is almost everywhere. For many people, it is. From the moment we wake up, AI increasingly shapes our daily experiences. Music playlists are generated automatically. Our computers prompt us to use AI assistants. Internet searches are now often preceded by AI-generated summaries. Call a doctor’s office after hours. and an AI

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Feature image showing an urn, a math equation and a bust memorial

Bayes’ Law in UX Research:
From Urns to Users

“Follow the data. Update your beliefs.” We like the idea of applying iterative Bayesian thinking to how we test hypotheses and conduct UX research. The idea is simple, but modern Bayesian math can be opaque and hard to understand. We have questions about how well Bayesian analysis works relative to frequentist analysis. We are also

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