Linking UX Attitudes to Future Website Purchases
…predictive validity of the SUPR-Q, we can use the simple correlation. The correlation between individual SUPR-Q scores and number of purchases is a small r = .18. At a sample…
…predictive validity of the SUPR-Q, we can use the simple correlation. The correlation between individual SUPR-Q scores and number of purchases is a small r = .18. At a sample…
…prior experiences. Participants who reported accessing the services on their mobile devices also answered the SUPR-Qm.
Quality of the Video Streaming Entertainment Website/App User Experience: SUPR-Q
The SUPR-Q is…
…Website UX: SUPR-Q
The SUPR-Q is a standardized questionnaire that is widely used for measuring attitudes toward the quality of a website user experience. Its norms are computed from
…
…SUPR-Q and LTR scores. Of the aspects that affect SUPR-Q and NPS, “The checkout process is smooth” was a top key driver for both SUPR-Q and LTR ratings. Ease of…
…SUPR-Q
The SUPR-Q is a standardized measure of the quality of a website’s user experience and is a good way to gauge users’ attitudes. It’s based on a rolling
…
…brand attitudes, usage, and prior experiences.
UX Quality of Business Review Websites: SUPR-Q
The SUPR-Q is a standardized questionnaire that is widely used for measuring attitudes toward the quality…
…Promoter Score) and two-item UX-Lite standardized questionnaires and answered questions about their brand attitudes, usage, and prior experiences.
UX Quality of Travel Website Experience: SUPR-Q
The SUPR-Q is a…
…Quality (SUPR-Q)
The SUPR-Q provides a broader measure of the overall website user experience (loosely referred to as UX quality). The SUPR-Q, like most standardized measures, is not meant
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…SUPR-Q rating (76th percentile) and the highest NPS (17%). Vivid Seats had the poorest SUPR-Q (32nd percentile) and NPS (−23%).
…reviews.
More details on the study are available in the report; here are the highlights of what we found.
Quality of the Overall User Experience: SUPR-Q
The SUPR-Q…