Usability & Net Promoter Benchmark Report for Retail Websites
Usability & Net Promoter Benchmark Report for Retail Websites
$999.00 – $1,599.99
Product Description
A benchmark report with usability, trust and appearance scores from the SUPR-Q, Net Promoter Scores, and insights from 800 users across 10 popular retail websites collected in Q4 2013.
Table of Contents
Summary Findings By Website
SUPR-Q Scores
Usability
Loyalty
Trust & Credibility
Appearance
Net Promoter Scores
Value of a Promoter
Reasons for Visiting
Self-Reported Task Completion
Favorite Features
What to Improve
Verbatim Comments
Average Visits Per Year
Related products
-
AllUX & NPS Benchmark Report for Food Delivery Websites (2021)
$1,999.00 – $3,999.00 Select options -
-
-
