Happy New Year from all of us at MeasuringU®! In 2025, we posted 48 articles and continued to add features to our MUiQ® UX testing platform to make it even easier to develop studies and analyze results. We hosted our 12th UX Measurement Bootcamp—a blended virtual event attended by UX practitioners who completed a combination
The mobile app industry is very lucrative, having generated $45 billion in the U.S. and $253 billion worldwide in 2023. A good user experience is critical to the success of websites and mobile apps. We’ve shown how perceived ease of use and perceived usefulness impact people’s intention to use and recommend software products. We’ve also
It’s common in UX research to encounter percentages: 90% task completion rates 10% reduction in time 250% increase in mean scores −20% Net Promoter Score −10% new UX jobs Despite their familiarity, their interpretation can be tricky because the same term (“percentage”) is associated with distinctly different concepts. The three key types are: Absolute percentages
Clutter distracts and detracts from a good user experience. A cluttered website makes it hard to find information. Clutter gets in the way of completing tasks. At least that’s what we think about clutter. But is there quantifiable evidence that a cluttered design degrades a website’s user experience? To answer that question, you need a
What makes a measure valid? Good intentions? Because someone influential said to use it online? A measure is valid if it can be demonstrated that it measures what it is intended to measure, has the expected alignment of items with factors, and has the expected statistical relationships with other metrics. Its usage also depends on
How do you measure tech savviness? UX researchers are, of course, not in the business of assessing individual performance. But differences in individual technical abilities certainly have an impact on performance. A good measure of tech savviness can help researchers target levels of tech savviness in recruiting (e.g., low, high, or a mix) and classify
All of us at MeasuringU® wish you a Happy New Year! In 2023, we posted 49 articles and continued to add features to our MUiQ® UX testing platform to make it even easier to develop studies and analyze results. We hosted our eleventh UX Measurement Bootcamp, again as a blended virtual event with a combination
All of us at MeasuringU® wish you a Happy New Year! In 2022, we posted 48 articles and welcomed several new clients to our MUIQ® UX testing platform, where we continue to add new features and reduce the friction in developing studies and analyzing results. We hosted our ninth UX Measurement Bootcamp—this time a blended
When Kraig Finstad (2010) developed the Usability Metric for User Experience (UMUX), his goal was to replace the ten-item System Usability Scale (SUS, a popular measure of perceived usability) with a shorter questionnaire that would (1) correlate highly with the SUS and (2) have item content related to the ISO 9241 Part 11 international standard,
We’ve written extensively about question types, the elements of good and bad writing, why people forget, and common problems with survey questions. But how do you get started writing questions? Few professionals we know have taken a formal course in survey development and instead rely on their experiences or best practices. Despite being called questions,
