UX

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UX ( 62 )
Usability Testing ( 52 )
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Statistics ( 51 )
Survey ( 34 )
Usability ( 32 )
Benchmarking ( 27 )
User Research ( 27 )
Customer Experience ( 26 )
SUS ( 21 )
NPS ( 21 )
Sample Size ( 18 )
Net Promoter Score ( 17 )
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Rating Scale ( 14 )
Metrics ( 14 )
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SUPRQ ( 12 )
Qualitative ( 11 )
User Experience ( 11 )
Navigation ( 10 )
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UX Metrics ( 7 )
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Mobile ( 6 )
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Mobile Usability Testing ( 6 )
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Validity ( 5 )
Six Sigma ( 5 )
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Satisfaction ( 5 )
Analytics ( 5 )
Quantitative ( 4 )
Confidence Intervals ( 4 )
Loyalty ( 4 )
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UX Maturity ( 4 )
Research ( 4 )
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ROI ( 3 )
Customer Segmentation ( 3 )
SUPR-Q ( 3 )
Unmoderated Research ( 3 )
Usability Lab ( 3 )
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SEQ ( 3 )
Expert Review ( 3 )
Card Sorting ( 3 )
Lean UX ( 3 )
Key Driver ( 2 )
Salary Survey ( 2 )
IA ( 2 )
PhD ( 2 )
SUM ( 2 )
UX Methods ( 2 )
Marketing ( 2 )
Tree Testing ( 2 )
Data ( 2 )
UMUX-lite ( 2 )
Focus Groups ( 2 )
Personas ( 2 )
Certification ( 2 )
Findability ( 2 )
A/B Testing ( 2 )
Excel ( 2 )
Eye-Tracking ( 2 )
Summative ( 2 )
Remote Usability Testing ( 2 )
Cognitive Walkthrough ( 2 )
PURE ( 2 )
UX Salary Survey ( 2 )
Tasks ( 2 )
Branding ( 2 )
KLM ( 2 )
Correlation ( 2 )
Task Completin ( 1 )
Mobile Usability ( 1 )
User Testing ( 1 )
Performance ( 1 )
Affinity ( 1 )
Problem Severity ( 1 )
Z-Score ( 1 )
Persona ( 1 )
Prototype ( 1 )
Metric ( 1 )
Errors ( 1 )
Trust ( 1 )
Moderating ( 1 )
moderated ( 1 )
Site Analytics ( 1 )
protoype ( 1 )
Ordinal ( 1 )
Information Architecture ( 1 )
Facilitation ( 1 )
Software ( 1 )
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Perceptions ( 1 )
Task Randomization ( 1 )
Margin of Error ( 1 )
Top Task Analysis ( 1 )
Random ( 1 )
Test Metrics ( 1 )
Quality ( 1 )
Formative ( 1 )
Design ( 1 )
Expectations ( 1 )
Think Aloud ( 1 )
Crowdsourcing ( 1 )
Conjoint Analysis ( 1 )
Five ( 1 )
Desktop ( 1 )
Unmoderated ( 1 )
Competitive ( 1 )
Regression Analysis ( 1 )
Sample ( 1 )
Segmentation ( 1 )
True Intent ( 1 )
Visual Appeal ( 1 )
Effect Size ( 1 )
Content is king. Whether it’s for books, movies, audio books, news sites, or entertainment websites. When you have good content people will come and stay. But if people can’t find the content or there’s too much friction in the experience you’ll likely lose your audience even with killer content. An increasing number of consumers now subscribe to a premium content service like Netflix, Hulu, or

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That's not what the UX team does! Most organizations have distinct groups for marketing and user experience research. And not only are they separate departments, they usually have separate methods and mindsets. The two functions are often delineated something like the following: Marketing does the quantitative; UX the qualitativeMarketing measures branding and satisfaction; UX observes behavior Marketing does segmentation; UX manages personasMarketing concerns themselves with

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It was another busy year on MeasuringU.com with 49 new articles, a new book and UX Bootcamp.In 2015, our articles were served up 2.3 million times to 900,000 visitors. Thank You! We covered topics including the essentials of usability testing, finding the right sample size, and better ways of measuring the customer experience. Here, in descending order, are the ten articles that received the most

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A few classic books in the UX field get a lot of attention. And as technology changes, dozens of books are released each year for the UX designer and researcher. But if you blow off some of the dust, you'll find some lesser-known classics that predate mobile and the web that are still worth the read. Here are five of them, each with unique and

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The world continues to go mobile. And in the process, designers, programmers and product stakeholders continue to ask questions about the mobile landscape, from demographics to usage. We first presented a number of facts and insights in 2013. Here's an updated version with some new additions and a look back on how accurate some of the 2013 projections were. I've again included as many sources

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How do you create a better user experience? The answer starts with asking the right questions. While there are many questions you should ask to measure the user experience, there are a number of questions that come up repeatedly. Here are the seven I get the asked the most and some guidance on how to answer them.   We cover all of them in our Denver

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User research is not a hard science. But like all behavioral sciences, there are principles, best-practices, rules and recommendations. Across dozens of tutorials, five books, many articles and blogs, boot camps, and discussions with both seasoned and new UX professionals, I've noticed a number of common problems and themes related to measuring the customer experience. Here's a list of 25 rules and recommendations that people

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As you approach a research project, you are often faced with choices about different methods and concepts. While you consider your options among methods, it may be that opposing methods actually offer a complementary rather than contradictory view of the user experience. The following pairs of essential concepts are often portrayed as mutually exclusive while, in fact, the elements of each pair complement each other.

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It was another busy year on MeasuringU.com. In 2014, our articles were served up 2.5 million times to 988,000 visitors. Thank You! A lot of effort goes into researching and writing the articles we publish. We get a lot of our ideas with working directly on the problems we write about and feedback from readers. Please continue to send us your comments in 2015. Here,

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The results of the 2014 UXPA salary survey are in. This is the 4th UXPA survey I've crunched the numbers for and this year was just as interesting and showed similar patterns as 2011. The Results The survey is based on 1,235 responses from 50 countries, with 66% of the responses coming from the US. Other significant numbers came from the UK (13%), Canada (3%),

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