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Measuring University
All Course Access
NPS Short Course 1/3:
Is the NPS a Valid Measure?
NPS Short Course 2/3:
Is the Net Promoter Scoring Approach Necessary and Reliable?
NPS Short Course 3/3:
Wording, Points and Alternatives
NPS Full Course:
Data, Drivers and Diatribes
UX-Lite™ Calculator Package
UX & NPS Benchmark Report for Mass Merchant Websites (2021)
UX & NPS Benchmark Report for Food Delivery Websites (2021)
UX & NPS Benchmark Report for Auto Insurance Websites
UX & NPS Benchmark Report for Vacation Rental Websites
UX & NPS Benchmark Report for Video Streaming Entertainment Websites (2020)
Net Promoter & UX Benchmark Report for Business Software (2020)
Net Promoter & UX Benchmark Report for Consumer Software (2020)
UX & NPS Benchmark Report for Fitness and Nutrition Websites
Using the PSSUQ and CSUQ Book (Digital Copy)
UX & NPS Benchmark Report for Pet Websites (2019)
UX & NPS Benchmark Report for Outdoor Retail Websites (2019)
The UX of Job Websites & Apps Benchmark Report (2019)
The UX of Dating Websites & Apps Benchmark Report
UX & NPS Benchmark Report for 3rd Party Auto Websites (2019)
UX & NPS Benchmark Report for US Airlines (2019)
UX & Net Promoter Benchmark Report for Restaurant Websites
UX & Net Promoter Benchmark Report for Brokerage Websites
UX & Net Promoter Benchmark Report for Consumer Banking Websites
UX & Net Promoter Benchmark Report for Federal Government Websites
UX Benchmark Report for Health Insurance Websites (2018)
Benchmarking the User Experience (Digital Copy)
UX Benchmark Report for University Websites
UX & Net Promoter Benchmark Report for State Government Websites
UX & Net Promoter Benchmark Report for News Websites
UX & Net Promoter Benchmark Report for Social Media Websites
UX & Net Promoter Benchmark Report for Flower Websites
UX & Net Promoter Benchmark Report for Wireless Carrier Websites
UX & Net Promoter Benchmark Report for Hotel Websites (2017)
UX Maturity Industry Report (2017)
Net Promoter & UX Benchmark Report for Consumer Software (2017)
Net Promoter & UX Benchmark Report for Business Software (2017)
UX & Net Promoter Benchmark Report for Retail Websites (2016)
UX & Net Promoter Benchmarks for Entertainment Websites
Software Net Promoter & Usability Benchmark Report (2014)
Airline & Aggregator Website Net Promoter and Usability Benchmarks
Usability & Net Promoter Benchmark Report for Retail Websites
Quantitative Starter Package for Educational Use
Usability Statistics Package Expanded Education Edition
Usability & Net Promoter Benchmarks for Healthcare Websites
Practical Statistics for User Research 1: Tutorial
Excel and R Companion Book to Quantifying the User Experience (2nd Ed)
SUPR-Q Full License
NPS Stats Calculator Package
A Practical Guide to the System Usability Scale (SUS)
SUS Calculator
SUS Guide & Calculator Package
zScore Package
Survey Sample Size Package
Crash Course in Z-Scores
Quantitative Starter Package for Usability Testing
Problem Frequency Calculator
Average Task Time Calculator
A Practical Guide to Measuring Usability
zScore Calculator
Confidence Interval Comparison Calculator
Usability Statistics Package Expanded
